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KSNewEngland
Simsbury, Connecticut

Excellent transition from US to Singapore thanks to Great World!

5.0 of 5 bubblesReviewed 6 Nov 2023
Our family of 4 (16 and 12 year old sons) spent five fantastic weeks in a three-bedroom serviced apartment at Great World. Everything we needed was in the apartment and the ease of moving in was a blessing. The staff is incredibly kind and helpful and the facilities are impeccably clean. We loved the gym, waterfall area, business center, pool and courts!! The location right next to Great World mall with a grocery store, restaurants and retail made our transition to a new country and culture so much easier. I'll forever be grateful to the good people at Great World!
Date of stay: September 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ning Zhen Teo, Marketing at Great World Serviced Apartments, responded to this review
Responded 14 Nov 2023
Dear KSNewEngland,

Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you and your family. We appreciate the time taken to share your feedback with us.

We are glad you had a fantastic stay experience during your transition to Singapore. We appreciate your compliments on our team’s service and we will convey them to the team. They will be highly motivated as it adds fuel to their passion.

We hope to have the pleasure of welcoming you back to our apartments in the future.

Great World Serviced Apartments Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (343)
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18 - 23 of 343 reviews
Reviewed 25 October 2023 via mobile

We stayed here for more than a year because our home was getting renovated. We loved the location but more importantly the excellent facilities and the exceptional warmth and service provided by their staff especially Fannie, Ee and Peter ensured that we never felt we were in want of anything. Every small need was immediately taken care of abd we would highly recommend this service apartment to anyone visiting singapore. Short term or long term stay!

Room tip: Great location. Close to Orchard. MRT.
Date of stay: February 2023
Trip type: Travelled with family
Thank Navigate32237870434
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ning Zhen Teo, Marketing at Great World Serviced Apartments, responded to this reviewResponded 27 October 2023

Dear Rita.

Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you and your family. We appreciate your time taken to share your feedback with us.

We are glad you have a wonderful stay experience and that you enjoyed the convenience of our location. We appreciate your compliments on our team’s service and we will convey them to the team. They will be highly motivated as it adds fuel to their passion.

We hope to have the pleasure of welcoming you back to our apartments in the future.

Great World Serviced Apartments Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2023

An excellent stay.
The staff are exceptional and made it home from home. I always stay there if the opportunity arises.
The apartments, location, facilities and amenities are all great.
My thanks especially to Susan Lee, Eddie and Fannie on the front desk and the security guards.

Date of stay: August 2023
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank David M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ning Zhen Teo, Marketing at Great World Serviced Apartments, responded to this reviewResponded 28 August 2023

Dear David M,

Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you. We appreciate your time taken to share your feedback with us.

We appreciate your loyalty and are thrilled to hear that you had a great experience with our staff and team. Our team takes pride in ensuring that our guests have a comfortable and enjoyable stay, and we are glad that we were able to provide that for you.

We hope to have the pleasure of welcoming you back to our apartments in the future.

Great World Serviced Apartments Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2023

Great Location, Spacious, Connect to the shopping mall & MRT.
They renovate both towers. Walking distance to restaurants, grocery store, and tourist attractions. Room is modern and remodeled. Recommended for family with kids. Staff is very helpful.

Date of stay: July 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Budimans86
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ning Zhen Teo, Marketing at Great World Serviced Apartments, responded to this reviewResponded 20 July 2023

Dear Mr Budiman,

Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you and your family once again. We appreciate your time taken to share your feedback with us.

We are delighted to hear that you enjoyed our location, spacious rooms, and easy access to the Great World shopping mall and MRT. Our recent renovations aim to provide a modern and spacious rooms to ensure your comfort.

We hope you and your family return and stay again with us soon!

Great World Serviced Apartments Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2023

We have stayed in GWSA for a few times now and we always had a pleasant stay. The newly renovated unit is very nice. However, we had some issues with the AC while we were staying there and had to get the engineer to come a few times to get it fixed. Even then, the AC was not completely fixed. We had issue with the AC machine being very noisy and then it also dripped a lot of water. It would have been better if the AC was also replaced during the renovation.

Date of stay: March 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank tiffp1488
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ning Zhen Teo, Marketing at Great World Serviced Apartments, responded to this reviewResponded 12 May 2023

Dear tiffp1488,

Thank you for your repeat stay at Great World Serviced Apartments. It was a pleasure serving you and your family. We appreciate the time taken to share your feedback with us.

We are glad you have a pleasant stay with us and love our newly refurbished apartment. We sincerely apologize for the inconvenience caused by the air conditioning issues you encountered. We will promptly address this matter by informing our maintenance team and conducting a thorough review to ensure that you do not face the same problem in the future.
We hope you and your family return and stay again with us soon!

Great World Serviced Apartments Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2023

We lived at Great World Serviced Apartments for over 5 years this time around, and 3 years during a previous stint in Singapore. The staff and team are great and extremely friendly and helpful; the apartments themselves were outdated but recently renovated which is now, better. Would recommend trying the place out if we need to stay for a few weeks or more.

Date of stay: March 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank adilshah2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ning Zhen Teo, Marketing at Great World Serviced Apartments, responded to this reviewResponded 6 April 2023

Dear adilshah,

Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you. We appreciate your time taken to share your feedback with us.

We appreciate your loyalty and are thrilled to hear that you had a great experience with our staff and team. We are delighted to know that you found our recently renovated apartments to your liking. Our team takes pride in ensuring that our guests have a comfortable and enjoyable stay, and we are glad that we were able to provide that for you.

Thank you for recommending our place to other travellers looking for an extended stay in Singapore.

We hope to have the pleasure of welcoming you back to our apartments in the future.

Great World Serviced Apartments Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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