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“Dinner w cockroaches?!”
Review of Crossroads Cafe

Crossroads Cafe
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Ranked #170 of 15,264 Restaurants in Singapore
Price range: S$19 - S$52
Cuisines: American, Asian, Bar, Grill
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Restaurant details
Good for: Business meetings, Romantic
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Neighbourhood: Central Area/City Area
Description: Strategically located at the busiest crossroad of Orchard Road, Crossroads is the ultimate place to wine and dine, and to see and be seen. The perfect all-in-one dining destination that brings the East-meets-West concept to life, diners may indulge in endless moments of joy over an enticing selection of signature dishes, premium wines and draft beers on tap, set amidst an exuberant ambience. Look forward to sumptuous signatures such as Wagyu Burger, or the all-time local favourite – Seafood Char Hor Fun. Be it a sumptuous breakfast buffet, satisfying express set lunch or happy hour, the indulgences are aplenty. The restaurant is consistently listed as one of the top restaurants in Singapore while also heralded for its impressive wine list of over 300 selections and excellent appeal to wine lovers.
Reviewed 22 July 2016 via mobile

I cannot believe that in one evening, we can have not 1 but 2 visitors while having dinner n drinks!!
Big ones by the way. All they can say is sorry. And that's it??
I wander what will the authorities say to that?

Good thing the staff reacted fast n kill them.
But I think somethings got to be done!

Food is decent.

Date of visit: July 2016
1  Thank NickGCTan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NishaShak, Manager at Crossroads Cafe, responded to this reviewResponded 25 July 2016

Dear 282nickt,

Thank you for your review.

We are shocked and upset that you had seen it while dining with us. Being a restaurant that takes pride in having great ambiance with excellent food & drink options, we always work hard to ensure all our guests leave with a pleasant experience.

Having said that, because we are situated outdoor, it can be a little challenging sometimes, especially with unwelcome insects or birds in the vicinity, and we take full responsibly for this incident.

We would also like to take this opportunity to share with you that we practice strict hygiene standards in our hotel and restaurants with regular scheduled check with pest control. We are very confident that these insect were not from our outlets and informed our operations team to conduct an investigation on this matter.

Have a nice day,
Singapore Marriott Tang Plaza Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (1,169)
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776 - 780 of 1,169 reviews

Reviewed 20 July 2016 via mobile

I just visited this restaurant yesterday, I ordered Indonesian dish rice with egg and chicken with shrimps crackers , also we ordered resotto and grilled salad, the dishes were yummy and the service was excellent, the price was little bit more than everage, but in general it was very good restaurant with attractive location at orchard road.

Date of visit: July 2016
Thank mohamed s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded 30 July 2016

Dear mohamed s

Greetings from the Singapore Marriott Tang Plaza Hotel!

Thank you for dining at Crossroads Café and sharing your dining experience with us we are delighted to receive your overall positive review. Our Culinary team put in a lot of effort in every dish that we served and it is of utmost importance to make sure our guest are always satisfied.

Rest assured that your compliments were conveyed to our culinary team. Your kind words will definitely encourage us in our commitment in serving guests better.

Once again thank you for choosing Crossroads Café we look forward to serving you again soon.

Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

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Reviewed 15 July 2016 via mobile

Shes is very friendly staff she know how to entertent guest she got a very nice smile and very alert staff and very helpfull to her collegues the service excelent the caffe latte yummy and also the ice cream yummy crossroad is a nice place to relax i remember last time the food ROJAK i missed that food now no more and i hope that ROJAK will come back to the menu thnks😃

Date of visit: July 2016
Thank Melka G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded 17 July 2016

Dear Melka G

Greetings from the Singapore Marriott Tang Plaza Hotel!

We appreciate your time for writing us this great review! We're pleased to hear that you had a great dining experience. At Crossroads Café we make sure that our guest are always serve with the proper standard of service. Rest assured that your kind words were conveyed to Justea. Your feedback in regards to ROJAK has been duly noted we shall bear your comment in mind on our next food structure meeting.

On behalf of Crossroads Café team thank you and see again soon!

Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

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Reviewed 6 July 2016 via mobile

It's an excellent quaint place at the corner of the Orchard Road affiliated to the Marriott. Superb local cuisine as well as all out American cuisine to select from. Dined with my parents and had the best time. The location is convenient and at night, with all the lights Singapore has to offer, sipping on some good wine (yes, they have a very good collection), is all that you need after a hard day's work.
Particularly good was the Mee Goreng-sumptious, gourmet, and worth every penny.
Do give a visit if you're nearby.
Also good were the Singapore laksa and the Char Hor Fun.

Date of visit: June 2016
Thank shaunakmitra91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded 8 July 2016

Dear shaunakmitra91

Greetings from the Singapore Marriott Tang Plaza Hotel!

Thank you for taking the time to share us your positive review. We are delighted to know that you’ve had a great experience and we appreciate your endorsement of our service and food as well as the restaurant. Crossroads Café is well known for serving good varieties of cold draft beers, cocktails and mouth-watering selection of great food to choose and the best local dishes that you will surely enjoy while watching the world go by in the heart of orchard road.

On behalf of Crossroads Café team thank you and see again soon and we look forward to serving you again.

Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

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Reviewed 30 June 2016 via mobile

Not too many faults with this place other than the price. It was our first experience of Singapore dining as we'd just arrived so maybe something we have to get used to, but $65 steaks and $21 beers is pretty rich in anyone's language! Rice & satays were very good as was the service. Sitting outside and watching the locals walk by also adds to the experience. Would have given full points except for price.

Date of visit: June 2016
Thank K8117BWsamb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded 1 July 2016

Dear Sam B

Greetings from the Singapore Marriott Tang Plaza Hotel!

Thank you for dining at Crossroads Café and sharing your experience with us. Your feedback in regards to our pricing has been duly noted if I may share with you that our pricing is competitive amongst other luxury hotel restaurants. However we shall bear your comment in mind when we next review our pricing structure.

Once again thank you and we look forward to welcoming you back for more pleasant dining experience.

Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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