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“Good food and service” 5 of 5 bubbles
Review of Pete's Place

Pete's Place
Ranked #315 of 10,421 Restaurants in Singapore
Price range: US$10 - US$30
Cuisines: Italian, Pizza, European
More restaurant details
Restaurant details
Good for: Business meetings, Child-friendly, Groups, Special Occasion Dining, Kids
Dining options: Dinner, Brunch, After-hours, Lunch, Free Wifi, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Description: Located on the basement level, Pete’s Place specialises in authentic Italian cuisine from homemade pastas to wood-fired oven pizzas. The bread counter offers freshly baked breads, a salad bar that features a healthy selection of salads with a choice of dressings, and classic Italian favourites
Singapore
1 review
“Good food and service”
5 of 5 bubbles Reviewed 28 January 2017

Always good food and service at Pete's place
The one thing I would change is, if the pasta station could offer more than just two pastas.

  • Visited January 2017
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Review collected in partnership with www.chope.co

Helpful?
Thank shariffahd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Grand Hyatt Singapore Management Team at Pete's Place, responded to this review, 31 January 2017
Dear shariffahd,

Thank you for sharing your review on TripAdvisor. Your feedback on our pasta station will be shared with the culinary team and we cannot wait to welcome you back the next time to Pete’s Place.

Best regards,
Grand Hyatt Singapore Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

329 reviews from our community

Visitor rating
    93
    153
    53
    18
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“A bad restaurant with bad food and non attentive service ”
2 of 5 bubbles Reviewed 21 January 2017 via mobile

As every Saturday night I took the best restaurants in Singapore guide, choose one and take my wife.

I am currently finishing the dinner and cannot wait to review it, mainly so the management does something about it. It is obviously my fault for going to a restaurant in a hotel where people come and go, so they do not need to provide any quality food or service, given most people would only go once. Just like a restaurant in an airport.

The good:
-good ambient music, perfect to have nice conversations

The average:
-decoration and bread counter
-cheap price
-service was not attentive

The bad:
-the food. The burrata was like plastic.
The stake was tasteless.
The pizza, oh my lord, could easily be frozen. The oven must be decent, but the dough was not well made with cheap ingredients.

Visited January 2017
Helpful?
Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Management team at Pete's Place, responded to this review, 27 January 2017
Dear Carlos G,

We are saddened to read of your comments on Pete’s Place as we pride ourselves offering authentic cuisine using only the finest ingredients. Our handcrafted pizzas for example are cooked in a red brick oven fired with sustainably sourced Jarrah wood from Australia. The Jarrah wood is not only used as a source of consistent heat, but also adds a unique flavour that is infused into all the pizzas that are hand-made with a special 48-hour dough recipe. We do hope we will get the chance to reinstate your trust in our restaurant and welcome you back for a better experience.

Your sincerely,

Grand Hyatt Singapore Management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Always wonderful”
5 of 5 bubbles Reviewed 7 January 2017

A pleasure to dine here, as always. Staff are lovely and food is good. Attention to detail is impressive and the staff are the highlight of the place, aside from the wonderful menu.

  • Visited January 2017
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Review collected in partnership with www.chope.co

Helpful?
1 Thank Sheela_Sarvananda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Management Team at Pete's Place, responded to this review, 16 January 2017
Dear Sheela_Sarvananda,

We are so pleased to read of your wonderful review for Pete’s Place! Nothing make us happier than to hear of our visitors having a great time with us. We’ll be sure to share your kind words with the team and it’s great to know that you enjoyed the service as much as you enjoyed the food. We look forward to welcoming you back soon!


Best regards,
The Grand Hyatt Singapore Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“A dinner experience ruined”
2 of 5 bubbles Reviewed 6 January 2017 via mobile

Trying this place after a long while. Decided to try their meat section for a change. I ordered a sirloin with chianti sauce. Asked for medium and the steak came cooked. Looking at the menubof a 200 g cut and seeing it in real time, there is no way this steak can be done in medium. It is way too thin. Took a cut and decided is not worth the try and requested for a change. So i waited. By the time my wife is done with her squid ink pasta, my steak is still nowhere to be found. Waited a while more and decided to call time as i had lost my appetite. I cancelled my order with much dissapointment about the quality of the food. The waiter was rather nonchalant about it and duly cancelled my order. I paid the balance and left in disgust. Not coming back here ever again.

As an anchor food and beverage outlet of Grand Hyatt. I expect more out of this. Even Modesto offers a better quality cut of meat and better service.

What has happened to this wonderful food estabalishment? Has it lost its heart and lustre? The steak + presentation is almost like it is ordered from Hans and served with chianti sauce. Utterly dissapointed.

Visited January 2017
Helpful?
Thank jeowjamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Management Team at Pete's Place, responded to this review, 16 January 2017
Dear Jeowjamin,

Thank you for your support all these years and for taking the time out to share about your experience on Tripadvisor. We are saddened to hear that your recent visit to Pete's Place was less than satisfactory, as we pride ourselves in offering top quality food at great value. We are grateful for your time in sharing your insights and we’ll review this with our culinary team at Pete's Place to improve our service and offerings to valued customers like yourself. We hope to have the chance to welcome you back soon for a renewed experience!

Best regards,
The Grand Hyatt Singapore Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
2 reviews
“Better for big group dinning”
4 of 5 bubbles Reviewed 3 January 2017

The restaurant is more suitable for big group dinning as the table for 2 were very limited not the best layout and the waiter were not too friendly when you ask for another seats. Food wise was nice, reasonably priced.

  • Visited January 2017
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Review collected in partnership with www.chope.co

Helpful?
Thank 854salt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Management Team at Pete's Place, responded to this review, 9 January 2017
Dear 854salt,

Thank you for taking the time to write this review for us on Tripadvisor and for the kind recommendation of our menu items! We apologise for the less than satisfactory experience you received while visiting the restaurant, please rest assured that we will be discussing this with our team to make your next experience a better one. We welcome diners of all sizes and will always do our best to accommodate all dining groups, regardless of size.

Best regards,
Grand Hyatt Singapore management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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