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“Birthday feast”
Review of Carousel Buffet

Carousel Buffet
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2
Fri, 07/02
20:00
Ranked #10 of 13,942 Restaurants in Singapore
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Buffet, Delivery, Reservations
Neighbourhood: Central Area/City Area
Description: Let Carousel buffet restaurant take you on a whirlwind dining adventure with up to 17 stations of culinary delights. Dive straight into the ocean’s fresh catches at our renowned seafood station – a crowd favourite for its impressive spread (up to 13 different varieties!). The latest addition includes gueridon service for desserts. Other cuisines include Mediterranean, Japanese, Indian and more. At Carousel, there’s certainly something for everyone. Winner of the prestigious AsiaOne People’s Choice for the Best Buffet Restaurant for 7 consecutive years. Carousel’s delicious buffet spread is prepared in halal-certified kitchens.
Reviewed 4 September 2019 via mobile

First time I went to this lobster and crab buffet, the seafood is very fresh, I ate lots of lobsters and crabs and oysters, they top up very fast, you won't get nothing or queue for the food, variety of food also alot and the staffs are all very friendly too. I will definitely go again.

Date of visit: September 2019
3  Thank jaslinteo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Hi jaslinteo,

Thank you so much for your wonderful review.

I am so glad to hear that you enjoyed your dining experience and we look forward to welcoming you back to create another colourful dinner for you.

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (3,487)
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985 - 989 of 3,487 reviews

Reviewed 4 September 2019 via mobile

Good spread of buffet. Value for money and great ambience. For Muslim, there is a prayer room available near the exit to the carpark. Very convenient to get to the place. Near MRT station and bus station for those who wants to get there by public transport.

Date of visit: August 2019
2  Thank Qistina H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Hi Qistina H,

Thank you for taking the time to share your review and for joining us at Carousel, Royal Plaza on Scotts. I am so glad to hear that you enjoyed your dining experience and I hope that you will be back to visit us again soon!

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2019

I was really disappointed at the food and having to pay such a hefty price for the terrible taste. The international spread didn't taste like any of the authentic food I've had and the Chinese food was so horribly cooked that the hawker food is better. Trust me, I've had had many buffet in Singapore and Australia. The Equinox at Swissotel charges the same price and has far better tasting food. The Epicurean at Crown Towers in Perth charges the same price and there is a generous spread of seafood. To top it off, the place was like a school canteen in the 1970s. I would never go there again.

Date of visit: June 2019
    • Value
    • Service
    • Food
3  Thank Sandy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Dear Sandy L,

Thank you your review.

We are sorry to learn that your dining experience was less ideal than expected.

We truly appreciate your feedback and hope to have the opportunity to welcome you back, to recover your impression of our restaurant.

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2019 via mobile

I have had better but I have also had worse. It was a little expensive for what we got. There was a good selection of different foods.

Date of visit: August 2019
3  Thank Judi L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Hi Judi L,

Thank you so much for your review. We appreciate your feedback and hope to welcome you back to create another colourful experience at Carousel, Royal Plaza on Scotts very soon!

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2019 via mobile

Went there for a company dinner. Though there’s a lot of choices of food, not all of them are great and of quality. The paella was a total fail. Most of us felt that it tasted like chlorine. The buns that came along with the chilli crab were hard. Not sure what coffee they used but it’s also not that nice. The only great station was the Indian food. For the price paid and quality offered, definitely not justifiable. Just because it’s a lobster night didn’t mean the charges must go up so high to cover the cost that the restaurant incurred. Hope the management can look into this area.

Date of visit: July 2019
3  Thank AnnaYusof73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 26 August 2019

Dear AnnaYusof73,

Thank you for joining us recently and for taking the time to share your feedback with us on TripAdvisor.

We are sorry to learn that parts of your dinner were less ideal than expected. We have shared the potential areas of improvement with the team and your feedback will be taken on board for future improvements.

We would also like to reassure you that even though there was a special Lobsters and Crabs promotion at the restaurant, there was no increase in price. Thank you for giving us the opportunity to better our services. We hope to have the opportunity to welcome you back to create a better dining experience for you in the future.


Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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