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“LOUSY AF!!!”
Review of Carousel Buffet

Carousel Buffet
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2
Fri, 07/02
20:00
Ranked #10 of 13,942 Restaurants in Singapore
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Buffet, Delivery, Reservations
Neighbourhood: Central Area/City Area
Description: Let Carousel buffet restaurant take you on a whirlwind dining adventure with up to 17 stations of culinary delights. Dive straight into the ocean’s fresh catches at our renowned seafood station – a crowd favourite for its impressive spread (up to 13 different varieties!). The latest addition includes gueridon service for desserts. Other cuisines include Mediterranean, Japanese, Indian and more. At Carousel, there’s certainly something for everyone. Winner of the prestigious AsiaOne People’s Choice for the Best Buffet Restaurant for 7 consecutive years. Carousel’s delicious buffet spread is prepared in halal-certified kitchens.
Reviewed 5 September 2019 via mobile

Seafood not that fresh.
Lobster is more like crayfish.
And it was so unfresh that the skin stuck to the meat
Basically just a tasteless piece of steamed or boiled meat. Also the poop was not dug out. Its disgusting to even start eating it. I give up on seafood after that.

Went on to italian. Aglio olio sucks. Basically just spaghetti fried in oil. Freaking oily, not salty enough and no garlic. Tasteless oily noodle is all it is.

Big pot of seafood pasta that sits there for hours. Seafood is not fresh, of course.

Food always running empty with slow or no refill. Look at these glorious constantly EMPTY containers

Pathetic sushi spread (if u can call it a spread)
Dont even have salmon sushi - thats like THE most basic and typical sushi item

Goes without saying there is no unagi

Baked fish FAIL. Fish is not fresh, tasteless and bcos its not fresh, they used overwhelmingly strong herbs and seasoning to cover that up. All you can taste is some weird herb smell

Generally tasteless food, i can have better food at home

Creme brulee texture was okay, but are they trying to cut cost or something? The portion was off balanced, too much sugar on the top, insufficient creme at the bottom makes it too sweet. And the top was burnt until the sugar turned bitter

Cakes is a far cry from a decent cake.

No JUICES. Fruit juice charge $8 per cup like wtf. Carousel are you broke or WHAT?! $90 buffet but you so Bankrupt that you cant afford to serve juices?
Get lost, Carousel.

Supposedly one of the most atas buffet in Singapore has seats crammed like KOPITIAM and noisy like PASAR! You should be ASHAMED!!!

Date of visit: September 2019
4  Thank Annytsl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Dear Annytsl,

Thank you for your review.

We are sorry to learn that your dining experience was less ideal than expected.

We truly appreciate your feedback and hope to have the opportunity to welcome you back to recover your impression of our restaurant.

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (3,487)
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982 - 986 of 3,487 reviews

Reviewed 4 September 2019

If you are the seafood lover, you will like this very much. They serve variety of nice seafood. One thing I like pretty much was their kaya toast ice cream.
Other than that, they do serve lots of different food. Too bad, most of the space was kept for seafood, I only tasted some of their hot dishes.

Date of visit: August 2019
    • Value
    • Service
    • Food
2  Thank carrierlim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Hi carrierlim,

Thank you for your gift of feedback. We appreciate the opportunity to provide service and hope to welcome you back very soon.

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

The food here is good & varieties; Western, Chinese, Malay, Indian, you name it . I love the environment, calm & peace of mind. I love the coffee too
The people there are friendly & helpful
High recommended restaurant

Date of visit: May 2019
2  Thank Candice L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Hi Candice L,

Thank you for your 5-star rating and compliments! We look forward to welcoming you back to create another colourful experience for you!

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019 via mobile

First time I went to this lobster and crab buffet, the seafood is very fresh, I ate lots of lobsters and crabs and oysters, they top up very fast, you won't get nothing or queue for the food, variety of food also alot and the staffs are all very friendly too. I will definitely go again.

Date of visit: September 2019
3  Thank jaslinteo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Hi jaslinteo,

Thank you so much for your wonderful review.

I am so glad to hear that you enjoyed your dining experience and we look forward to welcoming you back to create another colourful dinner for you.

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019 via mobile

Good spread of buffet. Value for money and great ambience. For Muslim, there is a prayer room available near the exit to the carpark. Very convenient to get to the place. Near MRT station and bus station for those who wants to get there by public transport.

Date of visit: August 2019
2  Thank Qistina H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG, General Manager at Carousel Buffet, responded to this reviewResponded 25 October 2019

Hi Qistina H,

Thank you for taking the time to share your review and for joining us at Carousel, Royal Plaza on Scotts. I am so glad to hear that you enjoyed your dining experience and I hope that you will be back to visit us again soon!

Kind regards,
Patrick Fiat
General Manager & Chief Experience Officer (CEO)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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