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Joey Low
Petaling Jaya, Malaysia

Pretty good and affordable hotel in Singapore

Review of Hotel YAN
5.0 of 5 bubblesReviewed 30 Jan 2020via mobile
Stayed here as it was close to my office just 5 mins walk away. Mrt Station is located just 10mins walk away, there are cafes and food courts located very near the hotel. Also a 7-11 and supermarket located nearby. Hence the location is pretty convenient.

Solo room was small but functional and comfortable with dedicated shower and toilet cubicles.

Overall a very good experience, check in and out was quick. Good for a no frills 1 or 2 nighter.
Date of stay: January 2020
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelyan, Public Relations Manager at Hotel YAN, responded to this review
Responded 2 Mar 2020
Dear Valued guest,

Thank you for staying with us at Hotel YAN and giving us your lovely review, greatly appreciated in our hearts. We are delighted to know that you had an enjoyable stay with us. Thank you for the beautiful memories and we truly treasure your presence with us. We had great pleasure in hosting you and we thank you for your kind support. We will continue to strive hard and do our best! Thank you for your generous endorsement that our hotel is well located near to the MRT station and surrounded by good cafes, local eateries, 7-Eleven and supermarket. Once again, thank you very much for your kind review of Hotel YAN Singapore, greatly appreciated. Our hotel friendly and helpful Team looks forward to welcome you back again anytime and awaits to serve you well. Wishing you great joy and happiness always!
Thank you. Cheers!

Best Wishes,
Hotel YAN Singapore
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 23 January 2020

The rooms are new, but too small. There wasn’t enough space to open the luggages. The staff were friendly. The location of the hotel is not so good, it is necessary to get a cab to visit the main spots of the city.

Date of stay: January 2020
Review collected in partnership with this hotel
1  Thank Adriano d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelyan, Public Relations Manager at Hotel YAN, responded to this reviewResponded 2 March 2020

Dear Valued Guest,

Thank you for staying with us at Hotel YAN and giving us your kind review, greatly appreciated. We had great pleasure in hosting you and we truly treasure your presence with us. Thank you for sharing with us your stay experience, greatly appreciated. It is easy to travel short distance by cab to places of interest. We will continue to strive hard and do our best! Our hotel friendly and helpful Team looks forward to welcome you back again anytime to Hotel YAN Singapore and awaits to serve you well.
Wishing you great joy and happiness always!
Thank you. Cheers!

Best Wishes,
Hotel YAN Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2020

Spotlights:
* Close to Bendemeer MRT Station in 5min walk.
* Lots of Bistros & Hawker Centres nearby
* In 15min walking distance, some shopping malls could be found.
* Lively neighborhood yet the in-room soundproof in good.
* Clean & compact room
* Friendly Staff

Blog & FB Page : 席克偉 Foodie Chicvé
IG @chicve02

Pity:
If you bring lots of luggage or really tall, most rooms would not fit your travelling need. Other thing, the hot water ran out quickly during shower.

Room tip: Rooms are compact, advice not to bring too much luggage.
Date of stay: December 2019
    • Value
    • Rooms
    • Service
1  Thank staywithjohnson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelyan, Public Relations Manager at Hotel YAN, responded to this reviewResponded 1 March 2020

Dear Valued Guest,

Thank you for staying with us at Hotel YAN and giving us your good review, greatly appreciated. We are delighted to know that you have enjoyed your stay with us. Thank you for your appreciation of our hotel friendly staff, great location to the train stations and surrounded by many good cafes and eateries. We appreciate your feedbacks and well noted. We do have much bigger rooms available in the hotel, room rates differ with room size. Do let us know of your next arrival, so that we may arrange a more comfortable room for you.
Our hotel friendly and helpful Team looks forward to welcome you back again anytime to Hotel YAN Singapore!
Wishing you great joy and a wonderful day!
Thank you. Cheers!

Warmest Regards,
Hotel YAN Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2020

singapore can be very expensive and get very touristy, so this was a really nice option away from the central downtown area. as you walk in you know that you aren't going to be disappointed just from the clean, cool feeling of the lobby. the staff are very kind and helpful, and the rooms are very clean and comfortable as well (in fact we had 3 different rooms reserved for our group and all were nice). perhaps the one thing that we all mentioned that could be better was the A/C.. singapore is really hot but it was impossible to control the A/C so it wasn't blowing really fast on you throughout the night. turned off the A/C at one point and woke up sweating hot a few hours later, so better under the comfy sheets and blanket than. the toiletries were also really nice and we all liked the scent of the soaps.

the location is quite nice even though it's a bit away from the main tourist attractions (5-6$ grab ride, so not a big deal), but in fact there are some amazingly good restaurants nearby at local prices-- we walked one morning to a dim sum place that was really, really good and another morning to an indian place that was out of this world. there is a gym literally two blocks down the street which has a pool and workout area, and it only costs $2 but they didn't let me in because you had to pay by credit card ugh.

would definitely stay here again!!!!!!

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
2  Thank alexander-espana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelyan, Public Relations Manager at Hotel YAN, responded to this reviewResponded 1 March 2020

Dear Valued Guest,

Thank you for staying with us at Hotel YAN and giving us your lovely review, greatly appreciated. It was indeed a pleasure to have you with us and from our hearts, we thank you for your kind words, Thank you for your appreciation of our unique hotel, good location, cool interiors and our service Team, deeply appreciated.
Our friendly and helpful Team looks forward to have you back with us again anytime at Hotel YAN Singapore. Making our guest happy and comfortable is our pride and goal. We continually aim to deliver good service and high standard of hospitality. Thank you for considering to stay with us again, deeply appreciated.
Really hope to see you soon!
Wishing you a wonderful day ahead.
Thank you, Cheers!

Best Wishes,
Hotel YAN Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2019

Stayed here for two night. The room was super nice. Love the loft bed design, really comfy and stylish. There are cafes and food courts right next to it, Chye Seng Huat Hardware for example (their white cold brew is amazing) It only takes 5-7 minutes to get to the mrt station, very convenient. Staffs were nice and helpful. Will definitely come back and recommend to friends.

Date of stay: December 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
1  Thank subtopewds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelyan, Public Relations Manager at Hotel YAN, responded to this reviewResponded 1 March 2020

Dear Valued Guest,

Thank you for staying with us at Hotel YAN and taking the time to give us your lovely review, greatly appreciated. We are delighted to know that you had a great stay with us. Thank you for your appreciation of our Hotel's location, clean comfortable guests room and surrounded by many eateries and good cafes.
We had great pleasure in hosting you and thanks for the beautiful memories!
Serving our guest well is our pride and goal. Thank you for your recommendation of Hotel YAN Singapore and considering to stay with us again, deeply appreciated. Our hotel friendly and helpful Team awaits to welcome you back again anytime for your next arrival. We certainly hope to do more for you.
Wishing you great joy and happiness always.
Thank you. Cheers!

Best Wishes,
Hotel YAN Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2019 via mobile

Stayed in a couple of hotels before but first time met a lady staff at the front desk where upon request for a quiet room while checking in was not entertained, instead was told that I was given a room facing the street. As good as getting slapped in the face for my request.

Instead she was more concerned if I will be bringing in another guest even though I told her first time when she asked that I’m staying on my own. And asked me again.

I enjoy getting a good sleep in a quiet room, hence would tend to request from the front desk staff upon checking in, and prior to that will write in to the hotel upon payment online.

Guess this is the last time I will stay at this hotel again, as I’m facing the street and the noise level is like literally I’m sitting at the coffeeshop across the street. The noise level is as good as visiting pubs/bars at Clarke quay.

The room is nice though, and the bed is very comfortable, on the soft side. But to me what defines a hotel is the front desk staff because they represent the reputation of the hotel. The hotel, no matter how beautiful it is on the inside means nothing when the service staff has no interest on the welfare of the hotel guest.

But one good thing is, the sound from the aircon helps to cover up the noise from the hawker (bar/pub scene) plus extra ear plugs.
And the staff who helps to clean up the room...they are nice to ensure everything is in place.

Date of stay: December 2019
Trip type: Travelled solo
2  Thank BaeSuzy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelyan, Guest Relations Manager at Hotel YAN, responded to this reviewResponded 28 December 2019

Dear Valued Guest,

Thank you for staying with us at Hotel YAN and we appreciate your feedbacks. We had great pleasure in hosting you and we truly treasure your presence with us. We are sorry for the unfortunate experience and apologize for any inconvenience caused to you due to miscommunication and misunderstanding. It is hotel's protocol to ensure guest's safety. The room that you have booked with us is the Premium Double room and as hotel is fully booked, we were unable to accommodate to your request, apologies. Our hotel do have much bigger rooms available, each room carefully designed for our guest and room rates differ with room size. Perhaps we could arrange something more comfortable for you in your next visit. Striving hard to make our guests happy and comfortable is our pride and goal.
Thank you for your kind compliments for our Sealy posturepedic mattress that provided good rest, clean comfortable guest room and our warm personalized housekeeping Team that ensured you have a pleasant stay.
Our friendly and helpful Team looks forward to welcome you back again anytime and awaits to serve you well. Wishing you great joy and happiness always. Thank you. Cheers!

Best Wishes,
Hotel YAN Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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