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“Satisfying lunch at my favourite place JADE Fullerton Hotel”
Review of Jade

Jade
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2
Sat, 25/03
20:00
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Ranked #38 of 14,480 Restaurants in Singapore
Certificate of Excellence
Price range: US$25 - US$100
Cuisines: Chinese
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Restaurant details
Good for: Business meetings, Special Occasion Dining, Groups
Dining options: Breakfast, Dinner, Reservations
Neighbourhood: Central Area/City Area
Description: Jade offers diners authentic Chinese cuisine of exceptional quality and warm hospitality, amply earning for itself the reputation of its precious gemstone namesake. With its revamp in 2017, the restaurant upped the ante by unveiling a more focused culinary direction by Executive Chinese Chef Leong Chee Yeng and new interiors, enhancing the dining experience for connoisseurs. The 120-seat establishment, featuring two private rooms and two partitioned areas, is beautifully appointed in a colour palette reflecting the lustre of jade, specially commissioned wallpaper and evocative overhead lantern lighting among other exquisite design elements. Housed within the historic and beautifully conserved The Fullerton Hotel Singapore, itself a National Monument, Jade represents a fusion of heritage, design, culture, and exquisite dining that is unique to the Singapore culinary scene.
Reviewed 31 October 2019

I dined at Jade last week for lunch and was greeted warmly by Alson,Yvonne,Penny and Sally.

Ordered Baked Alaskan Cod Fillet with Premium Soy and Honey Sauce served with Housemade Pickled Cabbage and Sautéed Diced Chicken and Cashew Nuts with Dried Chilli and Vinaigrette. Both dishes were really delicious and up to quality - baked and cooked to perfection.

Alson also came by a few times to ask for the feedback on the food and ensure I was well taken care of. I enjoyed myself very much throughout the meal.
Will definitely be back again.

Date of visit: October 2019
3  Thank Justine X
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GiovanniViterale, General Manager at Jade, responded to this reviewResponded 31 October 2019

Dear Justine X,

Thank you for reviewing your lunch experience!

We are delighted to receive your review and commendation. Your kind words were gladly shared with Alson, Yvonne, Penny and Sally.

My team and I thank you for your continued support, and we look forward to welcoming you back for another enjoyable dining experience.

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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722 - 726 of 1,051 reviews

Reviewed 29 October 2019

I had fall in love with it’s ambience after entering the restaurant. Everything is good except the food portion serving for Deep-Fried Crab Shell stuffed with Fresh Sri Lankan Crab Meat(炸酿鲜蟹盖) is very small and another problem of the substandard service attitude the waitress and cashier provide inside grand hotel’s restaurant. However, both Miss Joppy and Penny had apologised. To me, I personally feel that Deep-fried Stuffed Crab Meat in Shell should be less than $25/per person because it is featuring a combination of cheese and onion shreds as fillers with a little of sweet crab meat. It is best enjoyed while hot with a friend, but mine was being served at normal room temperature on that day. For me, no hope left after checking my Chope dollars were not being awarded after sending e-mail on 26 October 2019 10.25 a.m. unless there is a service recovery from the higher management of Fullerton.

Date of visit: October 2019
    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with www.chope.co
1  Thank Teong S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GiovanniViterale, General Manager at Jade, responded to this reviewResponded 30 October 2019

Dear dcs12m,

Thank you for sharing your valuable feedback and please accept our most sincere apologies for the inconveniences caused.

We appreciate your patronage and look forward to the opportunity of welcoming you back.

Kind regards,

Cavaliere Giovanni Viterale
General Manager

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Reviewed 25 October 2019 via mobile

We had our lunch at jade restaurant. Ambience was great and service was great. Kudos to Yvonne and Joppy who was serving us. They were very attentive to our needs. We enjoyed the Dim Sum lunch Set especially the steam dumpling.

2  Thank ChristelleNg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GiovanniViterale, General Manager at Jade, responded to this reviewResponded 30 October 2019

Dear ChristelleNg,

Thank you for the preference and for reviewing your lunch experience!

Please rest assured that your kind words were gladly conveyed to Yvonne and Joppy.

We look forward to the opportunity of welcoming you back soon.

Kind regards,

Cavaliere Giovanni Viterale
General Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2019 via mobile

We ordered a set menu. Foods are just fine.
You may like to have alacarte if you are here with your family.

But the service is great!

These are staff you can ask for helps and food recommendations. thank you Yuonue and Penny

1  Thank Wisarat P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GiovanniViterale, General Manager at Jade, responded to this reviewResponded 22 October 2019

Dear Wisarat P,

Thank you for reviewing your dining experience at Jade!

Please rest assured that your comments were gladly conveyed to the team, with a special mention to Yvonne and Penny.

We look forward to welcoming you and your family back soon.

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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Reviewed 20 October 2019 via mobile

Came for Yamcha lunch. Interesting variety of food options ranging from bird's nest soup, lobster porridge to their own creation of dumplings. Impressed by the service. We were celebrating a birthday and they had a cake and photo service.

Date of visit: October 2019
3  Thank dcloo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GiovanniViterale, General Manager at Jade, responded to this reviewResponded 22 October 2019

Dear dcloo,

Thank you for reviewing Jade's Weekend Yum Cha!

We look forward to welcoming you back for another enjoyable dining experience.

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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