Excellent service and experience for the hospitality staff - special mention to Ben, the Porter staff - special mention for Sugu, the Concierge staff - special mention to Ravi Patani, Breakfast at the Town Restaurant and Yum Cha at Jade Restaurant. Thank you for a wonderful experience

Was going to Jade Restaurant to retrieve balance wines from the night before. Doorman Mr Sugu was very friendly and patiently directed me the way. He even assured me if I had needed to look for him anytime. Was very appreciative for his excellent customer service!

Kyo and Fred from Jade restaurant are extremely helpful! They remember their diners and never fail to make each dining experience enjoyable with their excellent service and warmth. Jade also offers a variety of scrumptious dimsum options which are unique to the restaurant!

Amazing Cantonese cuisine! Truly second to none, food and service is exquisite. We had a fabulous time.. dim sum, fish and pork dishes were exceptionally good
Big thank you for looking after us today Alan and Kyo!! We will be back next time we are in Singapore!

Totally overrated restaurant we have visited in Singapore so far, the Jade restaurant. we were served by a female server, (Sook Peng?) We ordered the Blessing Set Menu, we just felt that the food kept coming without gap, and the quality of food was just fair. Most of our food is not finished and the next course was being served. The pork dish was place up there while our soup is still half. We did mentioned we are still having our soup, when she asked for clearing before the pork dish served. The female served was pushing the trolley along the walkway clearing the soiled table, which is unbelievable to have this scene in a luxury hotel.