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“Cold Food served”
Review of Fumee by Habanos

Fumee by Habanos
Ranked #845 of 12,520 Restaurants in Singapore
Price range: US$12 - US$60
Neighbourhood: Marina Bay
Restaurant details
Neighbourhood: Marina Bay
Reviewed 17 September 2018

Food were cold when served. The fries were not crispy and despite we told the staff to cook the steak well done - it didnt happen. Ask them to make the food hot which they did and it gets cold quickly. Waited so long for the chillie sauce and the staff forgotten about it.This is not the 1st time that the food were served cold but the last when i went with my group f friends - the food were served cold too.... please look into this

    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with www.chope.co
1  Thank pamelafong333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyT556, Public Relations Manager at Fumee by Habanos, responded to this reviewResponded 19 September 2018

Hi Pamela,
We're sorry for the experience at Fumee the second time! We try our best to provide great food and drinks for all of our patrons, but apparently we have fallen short in your case. We have given your feedback to our kitchen to look into this issue and rectify it immediately. Thank you for your honest feedback and we hope your next visit will be amazing!
- Fumee by Habanos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 159 reviews

Reviewed 17 September 2018

Situated right adjacent to Marina Bay F1 circuit, can not look into the track, but the noise and fumes,lots of race fans and team workers eat there, it's close to Pan Pacific Hotel, where quite a number of teams and media are based.
Food is rated at top end of pub food ,great steaks and other meat cuts,wine and other spirits ,cigars also available.
Order by touch screen but staff are there to help , quick service once you have booked, wine that was selected , shown by wait staff at the bar and on the table in short time followed by our order, steak and chicken as ordered and very good , recommended

Thank Alan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyT556, Public Relations Manager at Fumee by Habanos, responded to this reviewResponded 19 September 2018

Hi Alan,
Thank you for giving us thumbs up on food, drinks and service! We're happy to know you have enjoyed the F1 race with our famous steaks and curated wine list. Our team is thrilled to know of your appreciation and we will work hard to keep this standard maintained. We're looking forward to serving you again soon!
- Fumee by Habanos

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Reviewed 3 September 2018 via mobile

This was just around the corner so a very convenient place for us to have a drink. We only tried the sliders which came with fries. The sliders were not up to USA standard but made a tasty snack. The drinks were good. Service was friendly.

Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy T, Public Relations Manager at Fumee by Habanos, responded to this reviewResponded 5 September 2018

Hi Chris,

Thank you for taking the valuable time to give us your feedback! We're glad to be near Pan Pacific and other major hotels in central district of Singapore. We'll inform our kitchen of your comment on our slider and hope we can welcome you again soon with us to have much better sliders with amazing drinks! Thank you for highlighting our service standard, our team are glad we made you feel welcome here with us! Looking forward to serving you again.
- Fumee by Habanos

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Reviewed 3 September 2018

Very juicy Ribeye done just right. Good sauce and flavour. Worth your $$$ for 1-for-1. Will be back for more with friends.

    • Value
    • Service
    • Food
Thank MartinW4844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy T, Public Relations Manager at Fumee by Habanos, responded to this reviewResponded 5 September 2018

Hi Martin,

Thank you giving us your thumbs up on our famous Black Angus Ribeye! We're glad our food standard have met yours and our team look forward to having you with your friends with us very soon! Do look out for new items in F1 period coming up very soon!
- Fumee by Habanos

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Reviewed 1 September 2018 via mobile

Excellent Angus Ribeye.
Cooked to perfection and comes with flavorful brown sauce.
Value for money $$.

Thank JulianW1271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy T, Public Relations Manager at Fumee by Habanos, responded to this reviewResponded 3 September 2018

Hi Julian,

Thank you for taking the time to let us know your excitement for our ribeye! It is what we're best known for since the beginning and we hope to welcome you again soon!
- Fumee by Habanos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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