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All reviews clarke quay loft room excellent location ironing board minute walk stayed here for nights good size restaurants and bars comfy bed marina bay chinatown mrt jacuzzi laundry
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Reviewed 24 April 2019

An excellent hotel for a Singapore holiday. Very friendly and helpful staff. We arrived early and were able to store our suitcases until our room was available. A very comfortable and spotless room. A more than adequate breakfast in a small dining area which enabled us to converse with other guests. Well situated to 2 MRTs. Spa pool, pantry and outdoor eating area and washing/drying machines available for guest use.

Date of stay: April 2019
1  Thank StewartsVacation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JerryG1809, General Manager at Hotel Bencoolen - Hong Kong Street, responded to this reviewResponded 25 April 2019

Dear StewartsVacation,

Thank you for your comments/feedback.

We are delighted to learn that you enjoyed your stay with us and that you found our hotel's location excellent. We work hard continuously to make sure that we meet our guests' expectations and we are pleased to know that we met yours..

Thank you for your business and support. We value them and do not take them for granted.

Wishing you the very best!


Warm Regards,
Jerry Goh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2019

Kinda dissapointed, dont like to see that the webpage has a great pool and when you arrive is a total differnet thing, the pool whas tiny tiny
Location: good location neat the metro station
Reception: good reception, although was strange to see how the personal was not very professional, when i was in a room that is suppose to be a kitchen i saw one worker sitted down using her photo to chat, also i saw workers playing between them.
Room: good room with good bathroom, although the view was not the best
Will i come back: Dont think so, If I choose an hotel for its pool I expect a real pool

Date of stay: March 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank TheLastPatrician
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 April 2019 via mobile

We stayed here for 3 nights. Our room was was spotless. We were well looked after at breakfast. Staff were all friendly and helpful. We would definitely stay again.
Location is excellent to explore singapore

Date of stay: March 2019
Trip type: Travelled as a couple
Thank karenwF8244FQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JerryG1809, General Manager at Hotel Bencoolen - Hong Kong Street, responded to this reviewResponded 17 April 2019

Dear karenwF8244FQ,

Thank you for your comments/feedback.

We are delighted to learn that you enjoyed your stay with us and that you found our hotel's location excellent. We continuously work hard to meet our guests' expectations and we are happy to know that we have met yours.

We value your business and support and do not take them for granted.

My team and I look forward to the pleasure of welcoming you back on your next visit to Singapore.


Warm Regards,
Jerry Goh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2019

Bencoolen on Hong Kong Street was ideally situated for our Singapore sojourn! It is within 10 minutes (walking slowly) of China Town; it's within a half block of the Hop on - Hop off bus stops and it's accommodations were perfect for our two night stay.

Comfortable, compact rooms, with good beds and an efficient bathroom and great A/C, Bencoolen was a good way to start our trip. The staff was very helpful, and our included breakfast got us off to a good start. Easy to get a cab to from the cruise ship pier... and a good walking neighborhood just a half block from one of the city's major streets.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank Bob-Sonja T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JerryG1809, General Manager at Hotel Bencoolen - Hong Kong Street, responded to this reviewResponded 13 April 2019

Dear E2529IXbobt,

Thank you for your positive comments about our hotel and her location.

We are glad that you enjoyed your stay with us. We continuously work hard to meet our guests' expectations and we are happy to know that we met yours.

Thank you for your business and support. We value them and do not take them for granted.

Wishing you the very best!

Warm Regards,
Jerry Goh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2019 via mobile

Nice hotel in a fantastic location, perfect for mtr Station, Chinatown and other city attractions. Friendly staff especially Sutha who assisted with luggage and Internet issues on our last day there. Stay too short but will return.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank 655chrisp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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