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“Great food”
Review of Mezza9

Mezza9
Ranked #188 of 11,275 Restaurants in Singapore
Certificate of Excellence
Price range: US$20 - US$50
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Bar Scene, Business meetings, Child-friendly, Groups
Dining options: Lunch, Breakfast, Dinner, After-hours, Reservations
Description: Discover an exciting and contemporary Orchard Road restaurant at Grand Hyatt Singapore featuring Asian and Western cuisine. mezza9 offers a multitude of culinary delights to satisfy diverse palettes and culinary connoisseurs. With nine different dining experiences to savour, diners can choose to sit in any area and still order from all the show kitchens around them; deli, yakitori grill, sushi-sashimi bar, the grill, steam basket, the patisserie and the martini bar.
Reviewed 19 March 2017

This is a wonderful place to eat that serves excellent food in a very pleasant atmosphere. There is an extensive menu of all kinds of dishes and having been here multiple times, I've never been disappointed.

The one misgiving is that the service is uneven. On one hand there are truly wonderful servers who are effective, friendly and professional. Then there appear to be interns who lack a sense of alacrity and service-oriented self-presentation. But this does not stop me from returning here and is something easily corrected.

    • Value
    • Service
    • Food
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Grand Hyatt Singapore Management Team at Mezza9, responded to this reviewResponded 20 March 2017

Dear Peter R,

Greetings from Grand Hyatt Singapore!

Thank you for your kind review of mezza9! We are thrilled to learn that you have been having consistently pleasant dining experiences with us. We take a lot of pride in keeping a high standard of food quality and service delivery every day.

Rest assured that we will keep all our staff up-to-date and professional in their services to guests. We definitely hope to see you again soon!

Best Regards,
Grand Hyatt Singapore Management Team

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Reviews (528)
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93 - 97 of 528 reviews

Reviewed 17 March 2017 via mobile

Staff are very attentive and patient and also friendly. Menu selection is excellent and food portion is big. Worth coming to dine for all occasion. They even have a group of service staff come together to sing you a birthday song!

1  Thank Jeannie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Grand Hyatt Singapore Management Team at Mezza9, responded to this reviewResponded 20 March 2017

Dear Jeannie L,

Greetings from Grand Hyatt Singapore!

Thank you very much for your compliments on our food and service! Our team at mezza9 consists of a group of very passionate and service-oriented people, and they take a lot of pride in making sure each guest enjoy a pleasant dining experience with us.

We hope to see you again soon!

P.S.(We have special Easter Sunday and Mothers' Day promotions coming up!)

Best Regards,
Grand Hyatt Singapore Management Team



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Reviewed 14 March 2017 via mobile

We were served by Lee and he was very attentive and pleasant. Good service makes a good dining experience.

Thank miss_diorella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Mezza9, responded to this reviewResponded 15 March 2017

Dear miss_diorella,

Greetings from Grand Hyatt Singapore!

We are glad that you had a pleasant time at mezza9! We will let Lee know about your nice comments. Just a little piece of information for you is that mezza9 is a recommended restaurant for "international" cuisine under the 2016 Michelin Guide Singapore!

Across all seven venues at our hotel that serve F&B, we also put as much emphasis on service as well as the quality of food.

Best regards,
The Grand Hyatt Singapore Management Team

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Reviewed 12 March 2017

The food is tasty and well presented. However, the service is not up to mark. First, the waiter tried to rush through the starters and when we told them to slow down, they completely forgotten about the main courses till we asked them about it. We thought it was rather unprofessional.

    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with www.chope.co
Thank Doris168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Mezza9, responded to this reviewResponded 15 March 2017

Dear Doris168,

Greetings from Grand Hyatt Singapore!

Thank you for your review.

We are pleased to learn that you like our food, but also disappointed that you did not get to experience a smooth service delivery from our waitering staff.

We strive to deliver good service at our restaurants, and our waiters and waitresses are often reminded to keep at the high standard that is synonymous with our hotel’s operations.

We hope to welcome you back to dine at our hotel again!

Thank you very much.

Best regards,
The Grand Hyatt Singapore Management Team

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Reviewed 11 March 2017

Varieties of Raw Fish and Seafood makes the whole lunch more sumptuous and appetizing. Miso soup served was very authentic.
Service of the staff deserves a good pat on their shoulders as they always put customers at their hearts when they served.

    • Value
    • Service
    • Food
1  Thank MatthewJamesTan67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Mezza9, responded to this reviewResponded 16 March 2017

Dear MatthewJamesTan67,

Greetings from Grand Hyatt Singapore!

Thank you for the vote of confidence for our selection of top quality seafood! We strive to serve the best dishes around town here at our hotel, and are really happy to receive your thumbs-up. Our friendly staff at mezza9 will be thrilled to receive your positive feedback as well.

We hope to welcome you back very soon!

Best regards,
The Grand Hyatt Singapore Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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