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“Comfortable apart-hotel in upscale residential Santiago neighborhood”

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Heidelberg Haus Apart Hotel
Ranked #80 of 202 Hotels in Santiago
Certificate of Excellence
Reviewed 29 March 2017

We (2 couples) enjoyed our stay at the Heidelberg Haus Apart Hotel. Our 1-bedroom apartments were clean and quiet. They were a bit warm as there is no air conditioning, but fans were provided and with open windows and the fan, we weren't uncomfortable at night. Our apartments were also located on the 4th floor and with no elevator, I would advise those with mobility issues to request a lower floor. Another issue for us was the distance of the hotel from "downtown" Santiago. The closest Metro stop was a good 20 minutes walk away, so we needed to factor in walking+transportation time every time we went out. Still, the hotel was a pleasant place to stay for a few nights and reasonably priced for what you get. Staff were friendly, but in general non-English speakers if this is a problem for you. If we needed a place to stay long-term in Santiago (i.e. for work) we would definitely stay here again; if we were going to be tourists for another few days, we would choose accommodation that was closer to the downtown or a Metro stop.

Room Tip: No elevator, so avoid higher floors if you have mobility issues
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  • Stayed: March 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank twinssing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 225 reviews

Reviewed 21 February 2017

This was a great value apartment hotel in a fabulous location. We loved the peace of the little square and off the busy streets of the city. The apartment was extremely spacious, with a sitting/dining room, a small kitchen area and a bedroom. It was great to have all that space and the wonderful thing was the balcony with the view of the Andes, when they were visible – usually at dust and early in the morning. It would have been great to have air conditioning but the temperatures were exceptional at 37 degrees and for the price it was good. The staff were great and helped with taxis and printing off boarding passes etc. Just one negative and that is housekeeping does need more attention. The cleaning was not the best. Altogether thought a nice hotel in a great location.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Lllamaheaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

We were on the 3rd floor. 2 problems. No a/c. It took a few hours after sundown to get cool even with a steady breeze AND no elevator. There are no restraurants within walking distance however one night we ordered pizza delivered.

Stayed: February 2017, travelled as a couple
Thank bluedog1400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2016

I have stayed at this apart hotel several times in the last 3 years. It is conveniently located in a quiet residential area within walking distance from Providencia's metro and stores. The rooms are clean and modern with their own living room and small kitchenette area. The breakfast is plentiful and included in daily rate. The staff is friendly and helpful. Overall an excellent choice and value.

Room Tip: All rooms are good. No elevator available (4 stories high)
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  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Morris_US
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luciano T, Gerente at Heidelberg Haus Apart Hotel, responded to this reviewResponded 20 December 2016

Dear Mr. Morris,
Thanks for your kindly words. We are glad that you have had good stays in our apart hotel. We hope to see you soon around here. Merry Christmas and a happy new year.
Best Regards,
Luciano Tagle (Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2016

We´ve been there for a long weekend with my wife and loved it. The apartment we stayed looked very new, clean and comfortable and the staff was very careful. The location is definetly something to highlight, with malls and the metro just a few blocks away in the quiet neighborhood of Providencia (Santiago). We will definitely go back there!

  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank DiegoCarod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heidelberg Haus Apart Hotel

Address: Los Nogales 843, Santiago 7510348, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #80 of 202 Hotels in Santiago
Price Range: $100 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heidelberg Haus Apart Hotel 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Located in the heart of upscale quiet residential Providencia, Heidelberg Haus offers self-catering apartments with Wi-Fi in a quiet area of Santiago. Costanera Cente Shopping Mall, Latin America's largest mall, is 900 metres away.Our Apart Hotel offers the independent apartments with a unique style where each of them has a private Wi-Fi connection. Bright and spacious, excellence clean and soundproof, our apartments are decorated with wooden floors and modern furnishing. All of them have LCD cable TVs, central heating, phone line and the safe Kitchen zone, living and dining room are completely equipped. Sleeping room has a Queen size bed and spacious bathroom. Everyday the delicious breakfast is served in our quiet breakfast saloon. Breakfast is included in the room price. We offer the daily house and roomkeeping service, touristic informations, conference room rentals and private parking for free. This establishment is about 7 minutes walking from Los Leones metro station. Restaurants and bars of the Bellavista neighbourhood are only 15 minutes, as well as the city centre. The Heidelberg House is situated 15 minutes from the central bus Terminal by metro. The 24-hour front desk can secure airport shuttles. Arturo Merino Benitez Airport is 25 minutes away by car. ... more   less 
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