We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Puerto Natura
Nearby Hotels
US$118
US$112
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Ibis Valparaiso(Valparaiso)
US$65
Booking.com
View Deal
  • Free Wifi
  • Beachfront
Casa Galos Hotel & Lofts(Valparaiso)
US$132
US$124
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
La Joya Hostel(Valparaiso)(Great Value!)
US$63
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$84
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
El Mirador(Valparaiso)
US$60
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$55
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Nomada Eco Hostel(Valparaiso)(Great Value!)
US$49
US$38
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Zerohotel(Valparaiso)
US$196
US$163
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (101)
Filter reviews
101 results
Traveller rating
65
24
5
5
2
Traveller type
Time of year
LanguageAll languages
More languages
65
24
5
5
2
Show reviews that mention
All reviewsfruit treesspa servicesmeditation roomla sebastianapablo neruda's housebreakfast is servedcommon areastop floorpatriziasaunamansionhillstreetviewssteepcityhost
Filter
Updating list...
5 - 10 of 101 reviews
Reviewed 10 January 2017

We spent 4 nights at Puerto Natura at the end of a cruise around Cape Horn. Our host, Don Patricio, is a very gracious host and his staff are very accommodating. The views from our room were lovely. We utilized the spa services on one of our days and found the services to be very professional and thoughtful. Our room was on the 4th floor, and the stairwell narrow and winding, there is no elevator. We were offered a room on a lower floor but opted for the gorgeous views of the top floor. While aging, the B&B is clean and well cared for. It is located just down the road from El Sebastiano, and right on the collectivo route from Plaza Ecuador, making getting around Valparaiso quite easy. We wouldnot recommend this accommodation to those unable to climb stairs.

  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank bumpercat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2016

My husband and I have just gotten home from a 10 day trip to Chile and two of the most wonderful days and nights of our trip were spent at Puerto Natura. When I booked this stay I did so because the inn had a spa and I wanted to relax and enjoy spa services. I had no idea, nor did I realize the beauty and history of this house and the grounds. The inn is way up the hill but because of the location, I think we were able to enjoy some of THE BEST VIEWS of the city.

We arrived early on a Sunday and lucky for us the other guest staying at the inn was out on a tour. This meant we had the entire place to ourselves for the afternoon. Warning - besides being beautiful, this house and garden is magical. On the third and fourth floors there are sitting rooms that have wall-to-wall windows that have incredible views. I spent three hours reading, relaxing and taking in this spectacular views on the fourth floor. There was an artist's drawing table in the room and as I sat there I kept wishing I had time to spend a week in this place to read, draw and write. I sat until the sun set and with each passing moment the view became more beautiful. As I discovered, there is so much more to this inn. There is a secret garden filled with fruit trees, a small pool, a sunbathing roof and a beautiful courtyard that features beautiful tile work that is original to the house, circa 1935. There is also a comfy living room with a gorgeous fireplace which features some of the same tile work. We brought a bottle of wine with us so every evening we enjoyed cocktails and beautiful music in the salon. I honestly fell in love with this place and now dream of returning for a week to read and rest.

As I mentioned, we brought beverages with us and it was great to have access to the kitchen. We were able to help ourselves to wine in the evening hours and make our own coffee in the early morning hours (for some reason we wake up at 5:00 am, even on vacation, making coffee essential).

Our room was on the third floor and we had amazing views in two different directions. The lighting in the bathroom was a little dim but it might have seemed darker because our room was so well-lit. The room was one of the moderately priced rooms but had plenty of space, a closet, table with water, a vase with fresh flowers and a chair. The bed (and pillows) were very comfy. There were also really good curtains to block light so that we could get a good night's sleep.

There is a lovely cafe across the street from Puerto Natura and we enjoyed a nice lunch there. And there is also a "shopette" nearby and we were able to purchase some crackers and snacks to enjoy in the afternoon. We went into town for dinner in the evenings.

Now to get to the spa. I'm not a big spa person but when I was looking for a place to stay I loved that this B&B had a spa so I booked. Having a massage seemed like a great way to enjoy my vacation. Let me say the massage I had was the best massage I have ever had and it left me refreshed, relaxed and rejuvenated. If you are planning your trip, try to book your services ahead of time. There can be reduced staff on Sundays so you will want to make sure you can take advantage of these services by planning accordingly.

And speaking of staff, everyone at Puerto Natura is so wonderful and they work to make you feel at home. I speak no Spanish but with Google Translate we were able to muddle through with some of the staff on duty. Patricio, the owner speaks English perfectly and is generally available to assist if needed. If you need anything, just ask.

Staying with Puerto Natura felt like a visit to a magical place. It isn't a hotel but more like an inn with lots of special features that can't be found in a hotel. It's historic and you will learn about the history during your stay. If you are looking for rest, relaxation, inspiration and a beautiful experience, you will want to enjoy a stay with Patricio at Puerto Natura.

Room Tip: All the rooms I saw have amazing views.
  • Stayed: November 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank holtie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2016

I have been to Valparaiso eight times over the past decade and I always stay for a full week at Puerto Natura. The rooms are clean and beautifully decorated, and the staff is very accommodating to requests. Patricio and his staff now treat me like an old friend when I return. The views from the rooms I have stayed in range from lovely to spectacular. Also, the garden alone is a good enough reason to stay here - it's a terraced and winding pathway through many flowering and fruit-bearing plants, just a gorgeous and peaceful haven. The breakfast is fresh and homemade, literally the best breakfast I can remember being served in a hotel/hostel/B&B setting. They serve scrambled eggs, palta (guacamole), fresh bread, freshly squeezed juices, yogurt, cereal, coffee, etc. Finally, the spa treatments I've received at Puerto Natura have been absolutely top knotch. I've had three massages over the years, each time from a different masseuse, and each one has been very therapeutic and completely professional.

I've read the negative review about the wifi being spotty and nearby restaurants closing at night, but I think these are really just travel adjustments that one makes when you go somewhere really special and off the beaten track. The wifi is better in some places than others in the building, there are a few restaurants close by, and the collectivo stop is very close, if you want to go downtown and don't want to walk. On the other hand, I have walked around this neighborhood at dark many times and have never been harassed in any way. I think everyone tells women not to walk at dark everywhere, these days, but in my view this is a safe and welcoming haven that I look forward to returning to.

  • Stayed: January 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank marylandwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2016

I stayed here a few days with another person in one of their smaller rooms. There were many things that appealed to me about this B&B but I would not recommend it because of a few concerns that arose during our stay.

What I liked:
1) Not a tourist chain hotel, it has unique charm and character. The rooms are pretty, clean, and well-maintained. We didn't have a private bathroom booked, but ended up with one because no one was in the room next to us.
2) Near La Sebastiana - literally a few minutes walk uphill
3) Close to a place where "colectivos" (cheap collective/shared taxis) take you down to Plazuela Ecuador, which is near the center of everything
4) Lovely cooked-to-order breakfast included - they have great options like traditional bread, which tastes fresh and hot.

What I didn't like:
1) They call themselves a hotel on some booking websites, when they are not.
2) False advertising: they claim to have laundry facilities and room service, but when I asked for these - room service on a night when we had just arrived and were worried about wandering around after dark as restaurants nearby seemed to be closed - they said it wasn't available. I wasn't asking for a full-course meal, just a sandwich and coffee within the hours they state they provide the service.
3) Staff does not speak English - the two women working there were generally nice but communication was difficult, especially for my travel companion who doesn't speak any Spanish. Now, I get that Chile is a Spanish-speaking country, and I like that. I made the effort to speak Spanish, but I am a beginner. Unless you speak quite well, it will be a struggle to ask for basic things.
4) Staff was not well-informed about how to get around in the area. I asked for basic pick-up/drop-off info. about colectivos and they couldn't tell me. I figured it out by myself eventually, but it made it extremely hard to get around at first.
5) This b&b is located on Cerro (hill) Bellavista. It's a good 15-20 min walk up a quite steep hill from the flat part of the town. You need to be reasonably fit to walk up, and it is not recommended for anyone elderly, disabled, or who struggles with hills.
6) Many restaurants seem to be nearby but most close by dusk. We went two nights without dinner because we hadn't figured out the colectivo yet and it was too dark to get out. Bellavista is a residential hill, and for this reason, can be dangerous as it is isolated after dark. We were advised by locals not to walk around there after dark.
7) Room was freezing, even with the small space heater. Made it quite miserable.
8) WiFi issues - they gave me the wrong password twice, and until they realized it, told me the "signal is weak" and I'd just have to deal with it. If you have traveled abroad, you know you rely on wifi for everything. Then, for the last 18 hours of my stay, it connected but did not work at all.


Therefore, I do not recommend this place. It has lovely personal charm, but you should consider carefully whether you are willing to deal with the drawbacks.

Room Tip: Book one of the slightly more expensive rooms for more space and privacy
  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Goataroat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2016

A lovely b&b and spa, built by the same builder as Pablo Neruda's La Sebastiana and has a similar look and feel. Nice, clean spacious room with amazing view, great bed and pillows, good breakfast, lovely lounge and garden area and beautiful therapies available. I had a rose petal bath, therapeutic massage and face mask and it's one of the best treatments I've had. The owner and staff are lovely, the location is good and overall (especially for the price) I'd highly recommend it, thank you Pautricio and team.

Room Tip: Bahia in the attic is special.
  • Stayed: July 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank TCAC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews