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Savings alert! 16% below average rates

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Reviews (369)
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All reviewsbreakfast roomold townfourth floorhot waterel panecillowalking distanceeggs cooked to orderinner courtyardtea and coffeebreakfast is serveddesk staffhotel is in a great locationstayed for nightspresidential palacetour companyyogurtno elevator
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11 - 16 of 369 reviews
Reviewed 8 August 2017

I stayed here twice as part of a package tour.

There is no bar but it is well located in the centre of the old town.

On two occasions we had no hot water in the shower. When we did, it was either boiling or cold. We were kept awake at night by the street outside due to poor sound insulation.

The surrounds were quite nice but the breakfast was very basic.

I broke a glass in the room and thought nothing of it after I had cleared it up. When we returned to pick up our luggage there was a very accusing grab when I was told that I had broken a glass and owed the hotel $1.50. I paid this but did not leave a tip which would have been a lot larger.

Generally bad and un-helpful and will not go again.

Room Tip: Don't go and avoid a room by the street
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Thomas I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

Just stayed 2 nights in this Hotel in Quito. Great location to explore the city. And the place has a great view from the breakfast area. Hotel was good, clean and quiet. The design of this traditional hotel was great - but the layout made it a little loud during night time whenever there are guests in the lobby. The staff at check in/out was nice and helpful.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank MalteSteinberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2017

The rooms were very good. Clean and tidy with comfy beds. The breakfast was mediocre, but perfectly edible. The artwork on the walls was very good as well, making this a very aesthetically pleasing place to stay.

  • Stayed: June 2017, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Rosie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017

Me and my husband stayed in this hotel in 3 different occasions during our journey around Ecuador. Rooms are clean, service is friendly, location is perfect for Old Town sight seeing and breakfast is excellent on the top floor with greats views over Quito.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank ChiaraFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2017

Hotel is located 5 minutes of walk from the Quito´s main square. It is in a nice building with central inner area. Due to the fact that it is located close to the Center there is quite higher Level of noise from the street - mainly from the cars and their horns almost 24 hours a day. But it wasn´t so much bad as on the other streets and I could sleep during the night also in this conditions.
The room was a smaller size, but adequate for our needs - we mainly came there only for the rest and sleep. Room is equipped with comfortable bed, space for clothes, WC with shower, TV and we had a balcony (it is not in every room). The only reason why I get only 4* instead of 5* is the hot water issue. Sometimes it was really an "adventure" to catch the hot water for a longer time - it seemed to me as an random function of the water supply system to distribute properly the hot water... The room was clean and well kept.
Breakfast is served on the upper floor and it is a buffet style with good and wide options to chose from and get the right energy for starting a day. There is a nice view from the dining area to Panecillo hill and ist surroundings.
In the small relax Lobby you can have complimentary tea, coffee, buscuites 24 hours a day.
The transportation from/to the airport by a taxi cost 26 USD one way (the official price of taxi on the airport and took approximately 1 hour (the new airport is farer from the city).

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Rudolf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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