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“Business Trip to Quito - Ecuador”
Review of Swissotel Quito

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Swissotel Quito
Ranked #15 of 116 Hotels in Quito
Certificate of Excellence
Reviewed 4 weeks ago

Absolutely fantastic!. Everything was as expected. A no-problem stay a a great Hotel. Fell like home. Personnel is very kind. Service is # 1. Everyone remember you name. Installations are great and clean. This is the place to be if you want a nice and productive stay.

Stayed: January 2018, travelled on business
Review collected in partnership with swissotel.com
Thank rauplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this reviewResponded 4 weeks ago

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 1,046 reviews

Reviewed 2 January 2018 via mobile

We were having dinner near the hotel and suddenly notified by our airline cancellation. The hotel staff was most helpful with this issue. They even had their driver get us to another hotel next to the airport so we could make our altered schedule (of course we paid him). We weren’t booked at the hotel. Their compassion and understanding is admirable and would absolutely book with them in the future.

Stayed: December 2017, travelled with family
1  Thank SAW1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this reviewResponded 4 weeks ago

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

A great hotel, especially for such a large one. Service was very good, room was huge and well appointed. Located in the new part of town. wif worked very well. A nice restaurant and separate bar. Tennis court and pool.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Drew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this reviewResponded 26 December 2017

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017

From the time we arrived to the time we left all the staff were excellent and friendly. For a hotel in a group it was one of the best we have stayed at. The breakfast buffet was out of this world and everything you could think of. The leisure facilities were excellent. With indoor/outdoor pool steam room etc. The room service was also excellent and although all the food was fairly expensive it was worth it! Well done swisshotel! Yes the hotel was in the more modern business area taxis were not e pensive

Stayed: October 2017, travelled as a couple
1  Thank aek8491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this reviewResponded 26 December 2017

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017 via mobile

Booked this hotel through Hotwire for $89/night plus tax. Beautiful room. During the day the room was noisy from the busy street. Found the restaurant over priced so ate at one of the many fine dining establishments in Quito.

Stayed: December 2017, travelled as a couple
Thank gaylene1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this reviewResponded 26 December 2017


Thank you very much for your comment, your opinion is important for us. We apologize for any inconvenience; we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Quito

Address: De Octubre 1820 Ave. & Luis Cordero Street 12 | La Floresta Zone, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Quito
#5 Business Hotel in Quito
#9 Luxury Hotel in Quito
#15 Romantic Hotel in Quito
Price Range: $165 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Quito 4.5*
Number of rooms: 275
Official Description (provided by the hotel):
Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Four excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city. ... more   less 
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Also Known As:
Swissotel Quito Hotel Quito
Swissotel Hotel Quito
Quito Swissotel Hotel

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