I chose this hotel because I had stayed in other Best Western hotels and felt like it would be a good choice, however it was just ok.
Yes, it did have wifi and all the amenities, but the place was old. The decoration and infrastructure was old and everything worked slow. (except the elevators, fastest ever)
The breakfast was not included, and it didn't offer basic things. The staff was a bit slow to bring things out and one even told me that because it was a festive day there wasn't any orange juice left because people didn't work during the festivities...like HUH??
Besides that, we were a group of 3,(parents and daughter) and we had booked a double bedroom, but when we got the room the beds were super small, 2 could barely fit in one, and when we asked for extra beddings for the sofa bed there was they said it was impossible because it wasn't included in the fare. To that we answered that the 3 of us could not fit properly in the room due to the beds, but the resolved that the next day. (so one night we slept like we were in a tuna can)
The location was pretty good, next to a mall and to 2 main avenues, but there was a lot of noise during the night and especially during the early morning.
The staff was pretty helpful but they worked slowly, I want to believe it was because of the systems the used and not because of them.
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- Also Known As:
- Best Western Plus Plaza Hotel Quito
- Best Western Quito
- Best Western Plaza Hotel
- Quito Best Western