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All reviews plaza santo domingo no elevator top floor la ronda great location old town restaurant upstairs street noise hot water third floor el panecillo small bathroom within easy walking distance restaurant staff wifi worked well included breakfast tour group
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Reviewed 1 January 2016

We wanted to be in Old Town Quito and you can't beat this location. Our room, 101, was a bit old fashioned but large and clean with a very comfortable king sized bed. The staff and service here is outstanding. They organized a driver to pick us up at the airport after a couple of delays - very prompt at answering emails and phone calls- and they also organized a driver with a van to take the six of us to Banos for the next leg of our trip. The restaurant upstairs is a great addition - beautiful views and good food.

  • Stayed: December 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this reviewResponded 8 January 2016

Dear Ms. Kelly S.

We are so happy to read your review about your recent stay with us. We do have a privileged location, we are glad you took advantage of it.

Thank you for choosing us, we hope to have you back soon.

Cordially,

Claudia Garzón
Hotel Real Audiencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2015

This is a clean, beautiful, older hotel, right in the middle of the Historic Quarter of Quito. Beautiful stained glass on some of the windows inside the hotel. Front desk staff was very efficient and helpful. We had two rooms, a triple for the three boys and one with a king++ sized bed for us old folks. Note that there are no elevators, and if you've just arrived in Quito, take it easy going up the steps, as the altitude will likely affect you at first. Breakfast is served on the top floor, with a great view of the neighbouring square. We arranged a comprehensive city tour through the front desk, and can certainly recommend that, as well. Note that you may experience some street noise if you are on the first level of rooms.

Stayed: December 2015
Thank gruffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this reviewResponded 8 January 2016

Dear Guest,

Thank you for your feedback. We are happy to know you enjoyed your stay with us, as well as our location and services.

We hope to have you and your family back in a near future.

¡Greetings from the middle of the world!

Cordially,

Claudia Garzón
Hotel Real Audiencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2015 via mobile

Bustling Quito at your door step and the popular tourist strip of La Ronda St just a short walk away Hotel Real Audiencia is a great base for your Quito stay. Large comfortable rooms with a breakfast view over the square as the sun rises over the surrounding mountains creates a great start to your day. Don't miss the potato and avocado soup while here it's a must

Stayed: September 2015, travelled as a couple
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this reviewResponded 17 December 2015

Dear Mr. Ian C,

Thank you for taking the time to write a review about your recent stay with us. It is great to know you enjoyed the location, the room, breakfast and the view from the restaurant.

Our chef will be pleased to read you enjoyed the potato soup ( called Locro, a typical soup in Ecuador).

We hope to welcome you back in your next visit.

Cordially,

Claudia Garzón
Hotel Real Audiencia

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Reviewed 11 December 2015 via mobile

Website depicts a luxury hotel and this is not. The salon was under construction so I suppose could be luxurious when done but the rooms were simple. That said it was perfectly adequate, clean, with very courteous staff, though a ceiling fan would have helped. Breakfast was adequate as well, nothing special, and the bar closed before 9pm.

An OK stay, but don't expect a 5-star hotel.

Stayed: December 2015, travelled with friends
Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this reviewResponded 17 December 2015

Dear Ms. Jacqueline S,

Thank you for your review. Please note that our hotel is a 3 ½ star hotel and this is mentioned in all our selling channels, it is correctly advertised. We do have standard rooms and suites with view towards the Plaza, maybe for this reason you got confused.

We are glad you find our hotel adequate, clean and with very courteous staff. Our commitment is to offer our guest a nice stay.

¡Have a great day!

Cordially,

Hotel Real Audiencia

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Reviewed 10 December 2015

We really enjoyed our stay here. We stayed here at the beginning and end of our trip. The location is perfect. It is in the center of the historic district so you can walk to all the famous sites. Our room even had a beautiful view of the Virgen de Quito statue. The staff was so nice and accommodating. The view from the restaurant on top is so beautiful. Would definitely recommend this hotel.

Room Tip: Second floor room 203 we had a view of statue
  • Stayed: December 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank nicole_traveltime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this reviewResponded 16 December 2015

Dear Guest,

Thank you for rating us with excellent. ¡We love it! Reviews like yours motivate us to work every day harder to offer all of our guests an outstanding service. Thank you.

We are so happy you enjoyed your stay at Hotel Real Audiencia, we hope to have you back on your next visit to Quito.

Thank you for recommending us.

Cordially,

Claudia Garzón
Hotel Real Audiencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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