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“Friendly and helpful staff”

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Andean Wings Boutique Hotel
Ranked #34 of 171 Hotels in Cusco
Certificate of Excellence
Reviewed 22 April 2017

Well appointed rooms and the best ham omelette for breakfast, but the stand out about this hotel is the staff, nothing is too much trouble. I left a phone charger in my room and this was returned to me a few nights later when I returned, and when I wasn't able to get change from reception, one of the staff went into town to do this for me.

Room Tip: Room 205 had street noise, 201 was quieter
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  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Lorraine116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndeanWingsBH, Director de Relaciones con Clientes at Andean Wings Boutique Hotel, responded to this reviewResponded 28 April 2017

Dear friends,

Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.

We will be looking forward for your next visit!

Best Regards...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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31 - 35 of 634 reviews

Reviewed 24 March 2017

Amazing boutique hotel not far from the center of everything cool in Cusco. Very hip and swanky without being pretentious. There is oxygen available for those in need of adjustment to the altitude. The rooms are well appointed and the Purple Haze suite is beyond cool, splurge it's worth it. Excellent staff and management.

  • Stayed: January 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank JPRamsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndeanWingsBH, Director de Relaciones con Clientes at Andean Wings Boutique Hotel, responded to this reviewResponded 25 March 2017

Dear friends,

Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.

We will be looking forward for your next visit!

Best Regards...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2017 via mobile

Made me paid in cash. Later to find that they where charging twice the rate. Resection personal was looking to charge for amenities and they weren't consistent in the price. Mayor rip off. Dripping throw the roof. Wake up every morning at 6:00am at the sound of church bells.

Stayed: March 2017, travelled with friends
Thank Gilda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017 via mobile

Always trying to get more money out of you, service was horrible, always blaming you for their problems such as a water drip through the roof. Woke up EVERY DAY at 6am thanks to bells and fireworks near by. Also could hear any guest passing through, specially during the night. Additionally, little to no wifi, even in their common areas. The hotel is pretty but not worth it.

Stayed: March 2017, travelled with family
Thank Ana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2017

This was a great place to stay. Clean and comfortable but loud and in need of some renovation.

December / January is the rainy season in Peru, and also a popular time for tourists. Storms are prone to hit suddenly and with force, so one would expect water proofing in the enclosed courtyard dining area would be a priority. We had to be relocated to avoid the numerous areas leaking water onto the dining tables/floor.

The only window to our room opened onto the courtyard walkway which is very loud with the early/late staff and customer foot traffic. Unfortunately the only window also allows direct access to the room and is latched only with a small drop bolt.

Staff are very friendly and accommodating and allowed us to store our bags for 2 days when we went off on the train to Ollantaytambo and Machu Picchu which was very helpful as the train has a weight limit per person.

A great place, close to sites, restaurants and the main plaza.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Julian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andean Wings Boutique Hotel

Address: Calle Siete Cuartones 225, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 171 Hotels in Cusco
Price Range: $103 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andean Wings Boutique Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Andean Wings Boutique Hotel is a charming and majestic boutique hotel where the perfect mixture of style, harmony and top-of-the-line aesthetics blend. Located in a renovated 16th century Spanish colonial house, it lies just two blocks away from the Plaza de Armas of Cusco, the true heart of the Peruvian Andes. We provide all the amenities of a five-star hotel combined with the modern concept of a Boutique Hotel, promising personalized services, uniquely decorated rooms full of antiques and original works of art - simple, yet luxurious pleasures for our guests. Our objective is to offer our visitors a warm and welcoming stay which surpasses most other hotels in the area and thereby complimenting their travels in Peru. Try our menu at Mandela's Restaurant & Tapas Bar, located in the hotel's colonial courtyard, a cuisine created to delight the most discerning of palates. We offer a fabulous repertoire of International-Peruvian Fusion Cuisine using the highest culinary techniques in the world - try our exquisite Lomo Saltado and our famous Grilled Trout accompanied with Yellow Pepper Risotto, or enjoy our new Cusquenian flag cocktail, the Tic'aPukalla'c, a unique beverage that simply defines freshness and flavor! ... more   less 
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