As the hotel is affiliated with the next door millennium stripclub, the staff frequently offered us prostitutes. Despite declining, there was a prostitute at the door anyway. This was just the first of many crazy events in this hotel. Room service never arrived with my dinner, even though they called several times to confirm that it was coming.
While at one point the staff kindly brought an ashtray when smoking in the lounge, the next day the staff rudely scolded us to go outside. When returning from having a smoke the staff had removed not only the food and drinks that we ordered, but also our belongings. When asking about it, the staff just ignored us completely.
My brother was with his girlfriend and the staff rudely insisted she was a prostitute and should be registered as such. They gave her a lecture about prostitutes stealing possessions. This was really beyond believe and happened every evening when returning to the hotel.
Most of the staff has serious attitude problems, and does not understand what service is. The reception is often busy. Expect to spend a lot of time waiting there.
Do not use the taxi/shuttle service of the hotel, as they will overcharge you a lot. Expect to pay 2.5 times the normal price.
The internet is very expensive, but works. Login codes do not always work. No refunds... The location is good. The rooms are old but ok.
I have been in a large number of hotels over the decades, but have no clue why this is a 4 star hotel. It certainly does not deserve 4 stars.
I rented a superior suite for a week. The price went up every day for an unexplained reason.
- Official Description (provided by the hotel):
- Dnipro Hotel is one of the most popular places in the capital for lodging, dining or entertainment. The hotel features 186 comfortable and nicely refurbished rooms of varying categories which offer majestic views of the Dnipro River and streets of Kyiv. The location makes our hotel ideal, but we never forget that it is service that keeps people coming back. Our friendly and dedicated staff strives to make every guest’s experience an enjoyable one. Whether you came to our ancient city for sightseeing or business, you will surely enjoy our prime location and high quality of services. The hotel is within walking distance from all major sights of Kyiv and is close to numerous business centers. Dnipro Hotel offers a wide range of services for business people and tourists, including restaurants, bars, a night club, conference halls, a fitness center – virtually everything you need to successfully work and also have a pleasant rest. The hotel’s Guest Desk will help you to organize your leisure time in Kyiv by providing essential information about the city, its places of interest, and cultural events. Dnipro Hotel has been honored to welcome many world-famous national and foreign stars, such as actress Milla Jovovich and the legendary Boney M. The restaurants of the Dnipro Hotel offer a choice of high-class Ukrainian, European and Mediterranean dishes. We are proud of our restaurant’s chef Vyacheslav Gribov. He has cooked for many of the world’s well-known officials such as Bill Clinton, Fidel Castro, and the family of Gorbachevs. Hollywood stars such as Sean Connery, Milla Jovovich, illusionist David Copperfield, and singer Toto Cutugno have chosen to stay in the Dnipro Hotel. ... more less
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