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S$249
Fully refundable before Fri, 31 May
Breakfast included
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S$249
Fully refundable before Fri, 31 May
Breakfast included
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Richard P

Friendly, welcoming boutique hotel

5.0 of 5 bubblesReviewed 20 Feb 2020
Most importantly, excellent staff throughout the hotel, bar and restaurant. Rooms were large, airy and tastefully decorated. Very comfy beds. Pretty garden overlooked by the restaurant. Good location for bars, restaurants, museums. We felt comfortable walking, even at night.
Date of stay: February 2020
Room Tip: Both rooms we stayed in were excellent.
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (94)
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3 - 8 of 94 reviews
Reviewed 27 January 2019

It was our first time to San Salvador and the location was perfect to most everything we wanted to see. We walked around to explore different restaurants and museums and felt totally safe.
The grounds of the hotel and rooms are beautiful. The little details of this place do not go unnoticed.

We spent 3 nights here.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank HouseOfHearts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nico_Urban_Hotel, Gerente at Nico Urban Hotel, responded to this reviewResponded 1 November 2019

Dear HouseOfHearts,
We are so grateful for your kind words.
Thanks for sharing your review with us and the community.
We look forward to having you for a second time in San Salvador and in Nico Urban Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2019

Our overall experience was EXCELLENT. The rooms are very spacious, beautifully decorated yet still cozy. It feels like you are staying in a grand home, not a sterile hotel. The breakfast was delicious - I looked forward to it every day and the bar staff made great drinks and the setting was lovely and intimate. The overall level of service was EXCELLENT. I cannot recommend this hotel enough,

Room tip: There are only six rooms - you can't go wrong.
Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Maria B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2018

Boutique Luxury Hotel in posh area of the city! Not many rooms, all with different designs. Chef is AMAZING and food is top notch! Airport transpo service is very good and they make a difficult city to manage easy.

Would keep quiet about this place as its getting harder and harder to book this hidden gem in San Salvador! Hummm I am dropping the ball with this review???? LOL!

ONE warning! Bathrooms and Showers are not for the shy as they are in FULL view of other occupants!!!

Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
3  Thank FredericRondeau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nico_Urban_Hotel, Guest Relations Manager at Nico Urban Hotel, responded to this reviewResponded 28 May 2018

Dear Mr. Frederic!

We are glad to here you enjoyed your stay with us very much.

Thank you for your astounding review, we really appreciate it!

About the bathrooms and showers, every room has a private bathroom however, we do manage a very modern design focused on relaxation for each room individually.

We hope to have you back with us soon!

Sincerely,

Nico Urban Hotel

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Reviewed 19 December 2017

We stayed in room 4 for three nights while we were traveling around El Salvador.

The neighborhood seemed safe - although we only went out during the day.

I really liked the open and spacious room layout. It's modern done the right way. I even liked the paintings (I'm fairly picky about art).

Beds are comfortable - and I liked the robes, pillows and slippers.

The hotel room was quiet, even though there is a restaurant in the other part. The restaurant was pretty awesome. We ate there two nights.

The breakfast was really good as well - I had avocado toast and my son had corn pancakes.

The staff was really nice and arranged car transit for me (as well as a tour around the city).

The restaurant is closed Sunday night - so prepare accordingly.

The only small complaint I have is of a smoke smell in the bed (even though its listed as a smoke free hotel). I think someone smoked heavily in there, and the smell was deep in all the mattress/pillows (in both of them).

However, I want to go back and highly recommend.

Room tip: Room 4 was good.
Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank stacybryan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nico_Urban_Hotel, Director de Recepción at Nico Urban Hotel, responded to this reviewResponded 17 January 2018

Dear Stacy we were more than glad to had you at home, and we hope we can have the opportunity to serve you again, thank you for all your comments our commitment is to provide the best experiencie when you're staying with us and also we will work hard to get better in the opportunity areas that you mention.

Sincerly yours,

Ismael Larreynaga

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Reviewed 27 November 2017 via mobile

Great experience, an extremely private and upscale hotel located within the grounds of one of the best restaurants in the country. Our room was beautiful, with great design in terms of interiors and furniture! Breakfast is a winner!

Hotel employees give you privacy but they are extremely attentive to any request!

Amazing experience!!

Date of stay: November 2017
Trip type: Travelled as a couple
2  Thank 78kristianj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nico_Urban_Hotel, Director de Recepción at Nico Urban Hotel, responded to this reviewResponded 17 January 2018

Thank you very much Krsitan we are happy to know you enjoyed your stay with us and we hope to have the opportunity to have at home again. Thank you for your comments and we will continue working to be the best option in town. Thank you very much,

Sincerly yours,

Ismael Larreynaga

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