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All reviews el salvador nice hotel pupusas speak english breakfast buffet business
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2 - 7 of 491 reviews
Reviewed 29 December 2022

I've stayed at this hotel twice this year and have been pleased with the hotel overall. The rooms are very clean and well maintained. The breakfast buffet was also satisfying. The price is somewhat high during the weekdays I assume for business travellers and they add $10.00 for an additional guest than 1, maybe this is normal but I have not noticed this before.

The staff is friendly but could use some training in hospitality. I assume they do not speak English but am not sure as I am fluent in Spanish.

I am staying there again on December 31st with my family.

Room tip: The view of the volcano is nice but the other side has less traffic noise.
Date of stay: December 2022
    • Location
    • Cleanliness
    • Service
Thank 4AquiEstoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 November 2022 via mobile

Excellent service is the trade mark of this hotel, rooms are not the best but service alone makes the stay pleased. Complementary morning breakfast has a variety of fresh and delicious options and the all you can eat pupusas are and excellent treats.

Date of stay: November 2022
Trip type: Travelled with family
Thank Abraham S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 April 2021

The hotel is centrally located right near the US Embassy. The service was excellent and the staff was bilingual in English and Spanish, for the most part. The hotel was clean and neat. I'll definitely be staying there again!

Date of stay: April 2021
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank DWD222
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HolidayInn SanSalvador, Owner at Holiday Inn San Salvador, responded to this reviewResponded 1 June 2021

Dear guest,
Thank you for rating us and for sharing your comments.
We are located in one of the best areas in the city near the US Embassy, shopping malls, restaurants in front of the hotel, etc.
All the staff do their best providing you with the best service experience that we always want for you.
We hope to see you soon.
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2021

Service was good, front desk personnel cordial
Breakfast was too expensive.. I'd stay again, but eat breakfast somewhere else. my stay was not too long so i did nit get to see the rest of the facilities. i hope to enjoy all facilities next time

Date of stay: March 2021
Review collected in partnership with this hotel
Thank dricardoromero
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HolidayInn SanSalvador, Owner at Holiday Inn San Salvador, responded to this reviewResponded 13 April 2021

Dear guest,
Thank you very much for rating us and for sharing your experience. It was a placer for us to have you at Holiday Inn San Salvador
We apologize for the inconvenience we may have caused with the price, unfortunately breakfast was not included in your rate but we use feedback such as yours to continuously make changes to our brand, we appreciate your comments and we hope to do better next time.
Again, thank you for choosing Holiday Inn and we hope to see you soon.
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2021

Had a wonderful stay. Great service from all the staff. Thank you for all the accomodations. Amazing costumer service. Rooms are very clean and neat. Stay met my expectations. Thank you for a great stay.

Date of stay: March 2021
Review collected in partnership with this hotel
Thank Anishka1020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HolidayInn SanSalvador, Owner at Holiday Inn San Salvador, responded to this reviewResponded 13 April 2021

Dear Anishka1020,
Thank you for choosing us on your last visit to our country. We are very proud to know that we have met your expectations.
It was a real pleasure to serve you and give you the service experience that we always want for you.
We hope to see you very soon.
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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