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Barcelo San Salvador
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Reviews (869)
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21 - 26 of 869 reviews
Reviewed 18 January 2018 via mobile

Second time visiting El Salvador and staying at Barcelo. I honestly couldn't be happier with the excellent customer service and accommodations this hotel offers. The staff is amazing, specially those in the executive lounge. They go above and beyond to make sure your stay there is a great experience. I would highly recommended it! Thank you Gerardo, Paola, Daniela, Yanin, Roxanna, and Desiree.

Stayed: January 2018, travelled on business
Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo S, Gerente at Barcelo San Salvador, responded to this reviewResponded 18 January 2018

Dear Jenny,

We always find it nice to read that our guests went home with great memories of their stay and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San Salvador hotel with us and Tripadvisor readers.

We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. 

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2018

It was my first time staying at this hotel and I do not regret anything... From the location of the hotel to the restaurant everything was just great! Your front desk people rocks! They always had a smile in their faces every time I showed up because I needed help with something...
I definitely will choose you guys next time I visit this country! Your people made me feel at home!

  • Stayed: December 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo S, Gerente at Barcelo San Salvador, responded to this reviewResponded 16 January 2018

Dear Jonathan,

Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.

We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered , and we will certainly not fail to convey your very kind compliments to all of them.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018

I had to travel to El Salvador for a business trip back in December 2017. The hotel is located in a very nice area, there are Malls for shopping nearby, the CIFCO (Convention Center) is located just a few minutes by taxi (~5-10 min), The hotel has a Premium Level with good treats for guests. It also has a Restaurant with international and local meals (Pupusas) which you cannot miss. On friday/saturdays nights you can go to the Strikers Bars & Restaurant located beneath the Lobby.

  • Stayed: December 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank lmosquera22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo S, Gerente at Barcelo San Salvador, responded to this reviewResponded 15 January 2018

Dear Guest,

We always find it nice to read that our guests went home with great memories of their stay and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San Salvador hotel with us and Tripadvisor readers.

We thank you for your kind words about the location of the hotel, and we agree with you that we are in one of the most attractive areas within the city.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2018

Excellent hotel, have stayed there in the past. Clean and quiet rooms, well maintained. Comfortable beds and pillows. Great staff. Food was excellent, room service was excellent, really nothing negative to say.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank t1grimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo S, Gerente at Barcelo San Salvador, responded to this reviewResponded 9 January 2018

Dear Guest,

First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations.

We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and we are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.

As well, we appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018

Stayed for 3 days on holiday in December. Room was nice and quiet. In room safe was large enough for my laptop. Staff were helpful and food was good. Breakfast was great..Recommend you use the pool in the morning as there is more sun then in the afternoon.

  • Stayed: December 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank mikelboe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo S, Gerente at Barcelo San Salvador, responded to this reviewResponded 8 January 2018

Dear Mike,

Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.

We greatly appreciate your comments on the quality and variety of our breakfast buffet, as our team of chefs strives to ensure a wide variety to please all palates in all services. In fact, it is very gratifying to read that we were able to conquer yours.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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