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All reviews hilton princess barcelo hotel great hotel hotel is located recommend this hotel front desk staff pupusas excellent customer service safe area business nelson volcano vip neighborhood
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Reviewed 19 February 2021

I had a phenomenal time at the hotel. Enjoyed the hotels restaurant that was outstanding and the staff was super helpful. I loved the cleanliness and comfortability level at the hotel. I was able to walk around the perimeter to eat in nearby places. I will definitely be back to the hotel with my family and stay at the hotel next time I am in town. Thanks team Barcelo!

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Location
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Review collected in partnership with Barcelo Hotels & Resorts
Thank ealvarez2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo San Salvador, General Manager at Barcelo San Salvador, responded to this reviewResponded 23 February 2021

Dear Guest,
Thank you very much for sharing this great review of your recent stay at Barceló San Salvador. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests overall experience.

The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are also very pleased to read your complete satisfaction with the comfort of our facilities. On the other hand, we thank you for your kind words about the location of the hotel, and we agree that it is located in one of the most attractive and convenient parts of the city.

Once more we thank you for choosing our hotel for your stay it has been a pleasure for us to read and we look forward to serving you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2021

I loved this hotel. The included breakfast was basically anything you wanted. Staff were perfect in both the hotel and restaurants. Room was clean and modern. WiFi was very fast. Location was in one of the nicest areas of the city and there were several good restaurants and a great brewpub nearby.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Barcelo Hotels & Resorts
Thank UpInTheAirDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo San Salvador, General Manager at Barcelo San Salvador, responded to this reviewResponded 23 February 2021

Dear Guest,
We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San Salvador hotel with us and Tripadvisor readers.

We also appreciate your comments on the quality of our gastronomy because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2021

I cant recommend this hotel enough. The have the most outstanding staff. The food was exceptional in every level and the price was just right. The staff made us feel at home and at ease. They assisted us with our COVID reservation before are trip back home. Gracias a todos por su cordialidad y hospitalizad!!!

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank julioalbertoberciano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo San Salvador, General Manager at Barcelo San Salvador, responded to this reviewResponded 22 February 2021

Dear Julio,
Thank you for the great feedback of your recent holiday experience at our Barceló San Salvador guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future.

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Reviewed 17 January 2021

Great hotel with a rustic and majestic feel! This is a very quiet hotel with plenty to do around the local area.

Small foyer area with revolving doors in the center. The furniture had a very majestic look of high quality. The staff was super nice and very helpful!

Breakfast is offered and the dining is splendid! The food was very well cooked to perfection and very delicious!

The room was amazing! The bed was very fluffy and comfortable. I slept very well on this bed and wish that I had one like it at home:-) There is a big screen TV in the room with plenty of English speaking channels as well as in the local dialect. The WiFi was outstanding (no plugin) and the room was very quiet. There is an adjoining door, but it has a lock on it for safety. I never heard any noise from any of the other guests. The thermostat held the room temperature perfectly and I didn't have to touch it once it was initially set. There was a space for an iron in the closet but no iron or ironing board. I am thinking that if you wanted one, you could just call downstairs and have them send one up.

There are lots of places to eat near the hotel and even a nice mall right across the street. This was a visit during Christmas so there was a lot of people out and about.

Overall, this very nice and majestic hotel comes highly recommended for long or short stays if you get to visit San Salvador.

Room tip: Ask for a room with a view of the mountains. It was very peaceful with the foreground city lights and the sun sets.
Date of stay: December 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Duck1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo San Salvador, General Manager at Barcelo San Salvador, responded to this reviewResponded 30 January 2021

Dear Guest,
We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San Salvador hotel with us and Tripadvisor readers.

We also appreciate your comments on the quality of our gastronomy because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.

On other hand we are glad to read about the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much and we agree with you that we are in one of the most attractive areas within the city.

Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.


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Reviewed 5 January 2021 via mobile

Wonderful Stay! Did Not Dissapoint! Location within a 2min walk to beautiful mall, food for every budget and gracious staff! Beautiful pool & dining area which includes indoor/outdoor options.
Arriving on a Sunday, we ventured to "Strikers Sports Bar" located just below the Lobby Level & enjoyed NFL games. Again, indoor & outdoor dining options.
Breakfast was lovely & delicious. I recommend the "Princess Omelet."
"Lillian" our server was friendly & professional. Front desk staff were very gracious & knowledgeable regarding the area.
Can't wait to return & would highly recommend.

Date of stay: January 2021
Trip type: Travelled on business
1  Thank JaneB872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo San Salvador, General Manager at Barcelo San Salvador, responded to this reviewResponded 8 January 2021

Dear Jean,
Thank you for the great feedback of your recent holiday experience at our Barceló San Salvador, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

It is also good to know that you enjoyed our Sports Bar Strikers and our main restaurant the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. in other hand your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

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