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“Good hotel”
Review of Novo Hotel & Suite

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Novo Hotel & Suite
Ranked #43 of 55 Hotels in San Salvador
GreenLeadersSilver level
Reviewed 30 March 2017 via mobile

Room was big, there was a small kitchen and a balcony. Air condition and wifi worked well. A small outdoor pool. There was a good breakfest with typical salvadorian food. Delicious fruits. A lady made omelettes. Restaurant was open all day so you could have there lunch and dinner.

Stayed: March 2017, travelled on business
Thank TripMember0101072017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 69 reviews

Reviewed 4 January 2017

Plus: big rooms, airco, great breakfast, swimming pool, restaurant service, fridge, possibility to cook (kitchenette)
Min: wifi works for mail but not very strong to use for social media. Some rooms are very dark because of the plants/trees in front of them (although it is beautiful)

  • Stayed: November 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank 842JAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2016

Everything was very well, starting off from the receptionist to the restaurant and the room. The whole hotel was very good for what I needed. This is my 5th time staying here not only for the cheap price but how quiet it is even though it's in the middle of the city.

  • Stayed: August 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Amoma.com
Thank Josue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2016

Great place for the money! Breakfast is included! Rooms aren't modern and the location is a bit sketchy but once you are inside, you will feel at home. Pool is small but never crowded. Dinner and lunch in the on-site restaurant is great. we stay here every year for semana santa! Great service, great people, great for anyone on a budget.

  • Stayed: April 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Brady_ADV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
landaverdeluis, Director Comercial at Novo Hotel & Suite, responded to this reviewResponded 23 November 2016

Thanks for your comments, we apreciate you preference


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2016

Although the staff, with one exception, were excellent, we felt that the place itself was very overpriced. The room was ok, but at this price one does not expect the shower/toilet in-one-room combination, with not so much as a shower curtain to divide the bathroom. There was no in-room tea/coffee making facility either. Again, for the price, a minimum requirement. The wi-fi was also virtually non-existent, a very poor signal throughout the hotel grounds.
Now to that ´one exception´. Returning at night, there was no security leading to the parking area. We had to unwind a thin piece of wire that was closing the fragile gate - no padlock, no sign of security. After parking we then had to wait for a surly nightman to open the hotel lobby entrance. He neither greeted us, nor asked for identification, but simply scowled and stepped aside as though we were most unwelcome guests.
As stated, all of the other staff were exceptionally friendly and helpful. Security does need to be tightened, and a few more room facilities added. This could be a very nice little spot to stay in. We sincerely hope for a few improvements, in which case we will happily return for another stay.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Rooms
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Thank Darren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novo Hotel & Suite

Address: 61 Avenida Norte | Colonia Escalón, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in San Salvador
#6 Spa Hotel in San Salvador
Price Range: $90 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novo Hotel & Suite 3*
Number of rooms: 49
Official Description (provided by the hotel):
Novo Hotel & Suite, the first Hotel in El Salvador, with ecosoustentable Certification Turism Your home away from home, Our Warm and experience will make your stay in our hotel a placent experience Restaurant Pool Gym Wi-fi Internet Meeting Rooms ... more   less 
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Also Known As:
Novo Apart Hotel San Salvador
Novo Hotel & Suite El Salvador/San Salvador

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