The management of this establishment is unparalleled. They sent emails months in advance of our stay to make sure that my wife and I enjoyed our stay in Nicaragua. They also booked an early airport departure without any snags. Our room at the top of the "pyramid" was unique and VERY spacious. What a cool spot to share with friends and family?! Highly recommended for a boutique hotel in a country that deserves a chance to earn your tourist dollars.