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Javier Santiago
Guatemala City, Guatemala

GOOD OPTION IN MANAGUA

4.0 of 5 bubblesReviewed 17 Jul 2024
The Hyatt Place in Managua is a basic hotel but with everything you need to have a good time. It is not very close to the city center and even less close to the airport, which makes it a hotel more for work than tourism. The Galerías Santo Domingo shopping center is across the street, which is quite convenient if you want to shop.
Date of stay: June 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Place Managua, General Manager at Hyatt Place Managua, responded to this review
Responded 5 weeks ago
Dear santiagogaleros

Thank you very much for leaving us your review about our hotel.

We hope that many travelers like you can read it and choose us as their lodging option in the city.

Regards,

Maria Jesus Rivera
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (883)
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Traveller rating
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Traveller rating
658
164
33
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All reviews santo domingo shopping mall included breakfast is movie theater great hotel nice mall excellent location the entire staff enjoyed my stay rooms are spacious hotel room would definitely stay here again taxi service galerias gallery gym airport
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3 - 8 of 883 reviews
Reviewed 28 May 2024

Flies all around the breakfast self-service tables, I wouldn't touch the food, everything is open, I didn't expect that from Hyatt

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jaoroca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Place Managua, General Manager at Hyatt Place Managua, responded to this reviewResponded 28 June 2024

Dear jaoroca

I am very sorry for the bad experience at our hotel.

We have made our action plan to improve in this aspect.

We hope you can visit us again soon,

Regards,

Maria Jesus Rivera

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2024 via mobile

This place is fantastic! The service is excellent- all the staff are super helpful and friendly. Rooms are spacious and clean and the beds are very comfortable. The restaurant is also great - food is very fresh and good menu options. I would highly recommend a stay here.

Date of stay: May 2024
Trip type: Travelled solo
Thank Amy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Place Managua, General Manager at Hyatt Place Managua, responded to this reviewResponded 10 June 2024

Thank you very much Mrs. Amy,

We are happy that you felt satisfied with your stay at the hotel. It was a pleasure to have you with us.

We hope you can return very soon.

Atte:

Maria Jesus Rivera
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2024

Excellent place to stay. The breakfast was awesome as expected and the services is always outstanding.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank e0spin0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Place Managua, General Manager at Hyatt Place Managua, responded to this reviewResponded 7 May 2024

Dear e0spin0

We greatly appreciate your time in letting us know your review about your most recent visit to our hotel.

Thank you for recognizing that our team is very good in services.

We are waiting for you soon

Regards,

Maria Jesus Rivera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2024 via mobile

Hotel in a great location right opposite the shopping centre. Stayed here last year and really liked it, this year things have declined and hotel is looking a bit tatty. Breakfast was still good and the service in the hotel was excellent! Restaurant service was a little slow and we had to wait for dinner for a long time. There was a party going on and noise travelled right to our room which was annoying. Rooms are spacious, and all amenities nice. Pool area not so good. I will stay again!

Room tip: Try to stay on higher floors if there are events going on
Date of stay: March 2024
Trip type: Travelled with family
1  Thank Angela M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Place Managua, General Manager at Hyatt Place Managua, responded to this reviewResponded 8 April 2024

Dear ANGELA M

We greatly appreciate your time in informing us about your most recent visit to our hotel.
We very much appreciate your comments about the restaurant and the cuisine, we are very happy that we managed to give you a wonderful stay.
Sincerely,

Maria Jesus Rivera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2024

Good experience. The included breakfast was the highlight of the stay. They had everything. The location is right next to a mall. The food at the hotel was surprising good.

The pool area was clean and quiet. A nice place to hang out.

The staff was amazing. Super friendly and happy to accommodate any request. Both check in and check out was quick and painless.

We used a hotel taxi to take a 4 hour tour of Managua. The cost was $60. The tour was perfect for us. We saw everything we wanted to see including a market and the malecon.

The only downside is that other than the mall there is nowhere close by to walk to.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank upgraded
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Place Managua, General Manager at Hyatt Place Managua, responded to this reviewResponded 8 April 2024

Dear : upgraded

We greatly appreciate your time in informing us about your most recent visit to our hotel.

We are happy to have given you a wonderful stay and that all our staff was attentive to your needs.

Sincerely,

Maria Jesus Rivera
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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