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Reviews (121)
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15 - 20 of 121 reviews
Reviewed 20 June 2013

My 2nd visit to this hotel, as it turned out I was given the same room as previous visit. It now has a programmable safe and great strong free Wi-Fi. The staff has changed and English is spoken by a bell boy and a receptionist. They work mainly during the day shift. I stayed for 7 nights and the price is good including breakfast. Maid service was good. When I return to Panama, I will stay here. The rooms facing the street have new windows, which reduces the noise from vehicles and people going to the casino across from the hotel.

Room Tip: The rooms facing the street can be noisy, The hotel 3rd floor may be less noisey
  • Stayed: June 2013, travelled solo
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Thank bigjohn0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcblanco, Gerente at Hotel Benidorm, responded to this reviewResponded 21 June 2013

Dear Bigjohn0, thank you very much for letting us know your opinion about the hotel. As a recurring guest you can appreciate the integral refurbishment of our rooms in the last few months. As you said, we have installed complimentary in-house safe deposit boxes and improved our free Wi-fi speed. We have also installed double paned windows for thermal and acoustic isolation, and new black-out shades as well. For us is a pleasure to give our guests the best they can get with budget prices. Hope to see you again among us soon. Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2013

We have stayed a few days in this hotel and all went fine. The rooms have a safe box and air cond and even though it is a little noisy we could sleep perfectly. The only thing I missed was shampoo but it was easily solved asking the staff who was really friendly and that it is not easy at all to find in Panama. Don't expect a luxury hotel but for that prize it is really a good deal, breakfast was great too.
Location is fair enough, a big supermarket just in front and close to financial centre. Rooms are average size and the furniture seemed quite new. If you are looking for a place to sleep without wasting money this is definately the place

  • Stayed: May 2013, travelled with friends
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Thank Jose A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcblanco, Manager at Hotel Benidorm, responded to this reviewResponded 1 June 2013

Dear Jose, thank you for your review. As you have noticed we have recently refurbished the hotel completely, so all the furniture and certain amenities (such as the in-house safe deposit boxes) are all brand new to enhance the comfort and safety of our guests. Best regards and hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2013

I have stayed at the Benidorm several times over a lengthy period of time. The internet is included in the price, the location is great, very central and right across the street from a supermarket. Public transport to anywhere in the city, and the service has always been great, in its very personal Panamanian way. I love walking from there to Casco Antiguo and the pizza served in the restaurant is a classic, specially with the famous "aji chombo".
The sounds coming from the streets are no different than in any other hotel, place, apartment, etc., there's no point complaining about that fact, Panama is what it is. The management are always there to give sound advice on how to move around in the city and save the tourists from fraudulent taxi fares. I have experienced my stay in the Benidorm friendlier and with better services than in other higher range hotels. I warmly recommend it to lone travelers and families alike.

Room Tip: Second and third floor rooms are best. I specially like the 320s.
  • Stayed: November 2012, travelled with friends
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Thank Maaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcblanco, Gerente at Hotel Benidorm, responded to this reviewResponded 14 March 2013

Dear Maaret C, It make us very happy to know that you enjoyed your visit. It is important for everyone in our staff to comply the service expectatives that our guestes require.

As we are located in a strategic location, with lots of stores, restaurants and hotels around, we have installed doubled paned windows to reduce the noise level that comes from the street. Besides we have several rooms located in the back part of the building that are very quiet and peaceful.

Thank you very much for your comments

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Reviewed 9 March 2013

We spent 1 night in this hotel. The rooms were clean, and they are relative big. The air condition system is loud, but we didn't use it. Ask for a room on the 2nd, 3rd floor, on the first floor you don't have real windows. (You have, but they look not so good). We were in the room 316 and it was ok.
The staff is nice, but they don't speak English, only Spanish. With Italian I could manage everything. :)
Opposite the street there is a big supermarket, where you can buy everything.
There is a free WiFi in the hotel.

Don't miss to travel with the old styled busses, they are worth trying it. :) I enjoyed it a lot.

Check out is at 2 pm.

  • Stayed: March 2013, travelled with friends
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1  Thank Hungariangirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcblanco, Gerente at Hotel Benidorm, responded to this reviewResponded 11 March 2013

Dear hungariangirl22, thank you to get some time to review our hotel. We are glad that you enjoyed your stay with us.
As in Panama it is sometimes difficult to hire personnel which is fluent in a second language, someone of the managing staff (which are fluent in spanish, english and portuguese) is usually around to help our guests with their inquiries. If you have any translation problem ask for the manager and we will be glad to assist you.
Regarding the old fashioned buses, called "diablos rojos", people should better hurry up if they want to use them because they are supposed to be leaving the transport system in May 2013.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2012

Pro: free internet, good location, nice service people, large supermarket on the other side of the street, aircondition

Contra: in room 321 I had bedbugs or fleas (maybe because they allow animals), air condition is loud and you can hear the street (busses, honking cars)

If the beds were clear without bedbugs or fleas the hotel would be OK.

Room Tip: try to avoid 321. somehow 2. floor might be better.
  • Stayed: July 2012, travelled solo
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3  Thank Noel_DE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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