Check-in was difficult because the lobby was taken up by a wedding party. We took the long way through the golf clubhouse, through a busy restaurant and a packed pool area to get to the reception desk where we found that we couldn’t check in early. We had arrived at 1.30 pm and had to wait until 2.45 pm before a room became available. We had a nice room on the 6th floor with a balcony and beautiful view over the forest, the city in the distance, the golf course and the pylons of the Centennial Bridge over the Canal. However, there were a number of things not working: the safety latch of the door was broken, so was the desk chair and the outlet in the bath wasn’t working. The hairdryer was missing, tea and creamer too. We had a pizza in the Mulligan’s which was good. The breakfast the next morning didn’t deserve the name and wasn’t worth the money. There was fruit, bread, butter, some sliced ham and cheese, scrambled eggs, “beef jerky” (marinated beef in a sauce), tortillas (corn patties) and sliced potatoes. All of this was cold because none of the heating elements were lit. We missed cereal, pastries or at least some jam. In the morning we went for a trip and when we got back in the afternoon we found that nothing had been fixed. After a complaint the issues were finally solved....Check-in was difficult because the lobby was taken up by a wedding party. We took the long way through the golf clubhouse, through a busy restaurant and a packed pool area to get to the reception desk where we found that we couldn’t check in early. We had arrived at 1.30 pm and had to wait until 2.45 pm before a room became available. We had a nice room on the 6th floor with a balcony and beautiful view over the forest, the city in the distance, the golf course and the pylons of the Centennial Bridge over the Canal. However, there were a number of things not working: the safety latch of the door was broken, so was the desk chair and the outlet in the bath wasn’t working. The hairdryer was missing, tea and creamer too.
We had a pizza in the Mulligan’s which was good. The breakfast the next morning didn’t deserve the name and wasn’t worth the money. There was fruit, bread, butter, some sliced ham and cheese, scrambled eggs, “beef jerky” (marinated beef in a sauce), tortillas (corn patties) and sliced potatoes. All of this was cold because none of the heating elements were lit. We missed cereal, pastries or at least some jam.
In the morning we went for a trip and when we got back in the afternoon we found that nothing had been fixed. After a complaint the issues were finally solved. The breakfast was miserable on the next two days and mediocre on the day we left.
The butterfly and frog tour only cost $ 2 but wasn’t worth more. The time in the butterfly enclosure should have been a bit longer but maybe because a heavy rain set in the tour didn’t take more than 30 minutes.
What makes this hotel special is the location. For that we would return at any time.More