I have stayed here many times in the last few years. Since the first stay, the service of the hotel has deteriorated considerably. This time, we were missing several amenities in the room such as soap, hair drier, tissue and "do not disturb" sign. When we requested these things, we had to call three times in order to get them. As for the do not disturb sign, it never came. So, when we went to breakfast, we told the front desk not to make up our room until later. When we got back from breakfast, the maid was in the room cleaning. We told her to come back later and she got angry.
Most of the staff has always been friendly but the communication in the hotel and the quality assurance seems to be going down. If this continues, we might have to find a new place to stay while in Panama City.More
- Free Wifi
- Free Parking