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Reviews (726)
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All reviewsgrace hotelgreeted with champagnemini dessertspillow menupool and jacuzziglass doorevery eveningcorner roomfloor to ceiling windowsbusiness districtdinner reservationsturn down servicethe hotel manageruber ridefantastic hotelspecial thankscity view
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Reviewed 16 March 2016 via mobile

Haha. Because we don't want to share:) These guys are amazing. The concierge is off the hook,They will SPOIL YOU Devon the man in motion will deliver more what is expected very rear you find this type of service we try tipping him and he refues, he make all the impossible a possible. The pool is clean and beautiful. The Grace is centrally located in the business district.

We were in a room 1711 immaculate & spacious. The experience was absolutely fantastic. 

Coming to Grace Panama for the 1st time was unique for us because we rarely return to the same vacation destination which we will be returning in August already booked. I highly recommend it.

Stayed: March 2016, travelled as a couple
Thank Maycor U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akis N, General Manager at Global Hotel Panama, responded to this reviewResponded 23 March 2016

Dear Maycor,

We would like to thank you for your valuable comments and compliments. Grace Panama team is incredibly grateful that you chose us as part of your previous trip in Panama City and we feel proud to fill all your expectations in your trip.

We are satisfied that the attention and service of our staff has been at the level of your requirements. Be assured that I will get them your compliments.

We will definitely wait for you in August to keep serving you with the usual quality. It will be a pleasure to have you with us again.

Best Regards,

Akis Neocleous
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2016

Went to Panama to see the bucket list places. Used the reviews of the Grace Panama to choose this property. Stayed in a corner suite, 1602. The hotel room, the staff and the attention to detail far exceeded my expectations. The room was immaculate and spacious. The bathroom was exceptional. Quality products by Ferragamo. That said, the best part of my experience was the people. Adrian, my driver the hotel arranged for was the absolute best. He and I toured Panama City from slums, monuments to the ritzy areas. He educated me about each area and made my trip. The food at the hotel was great. So I cannot wait to go back to the Grace. I left a few things off o my list to see. Great job Adrian and people of the Grace Panama.

Room Tip: as always higher floors offer better views. I could see the ocean from my room
  • Stayed: March 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank TomJ8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akis N, General Manager at Global Hotel Panama, responded to this reviewResponded 23 March 2016

Dear Tom,

We would like to thank you for your valuable comments and compliments. Grace Panama team is incredibly grateful that you chose us as part of your previous trip in Panama City and we feel proud to fill all your expectations in your trip.

We are satisfied that the attention and service of our staff has been at the level of your requirements. Be assured that I will get them your compliments.

We hope you come back to Grace Panama on your next trip to the city, it will be a pleasure to have you with us again.

Best Regards,

Akis Neocleous
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2016 via mobile

The atmosphere was just exquisite. The staff was beyond accommodating Devon who definitely represent the abstract quality we still don't know what's his title but you can see him almost everywhere you turn in the hotel, Jan Carlo the Front Desk Manager & Luis good people. Great view from room and pool area  with nice touches, I could not say enough nice things about this hotel. The food was awesome great  service from Marcella also and thanks to the ones who all work hard behind the wall to make grace hotel a success.

 

Stayed: March 2016, travelled as a couple
Thank Aaron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akis N, General Manager at Global Hotel Panama, responded to this reviewResponded 23 March 2016

Dear Aaron,

Grace Panama team is incredibly grateful that you chose us and we feel proud to fill all your expectations in your trip.

We feel more than happy that you enjoyed our comfortable rooms and personalized service, that’s one of our goal, to make your stay as pleasant as possible.

We certainly value all your compliments.

We hope you come back to Grace Panama, it will be a pleasure to have you with us again.

Best Regards,

Akis Neocleous
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2016

1. The hotel is in a downtown business district that is not walker friendly. For a tourist, next time I would definitely stay in the rapidly renovating old area which is far more atmospheric, walk-able and with good restaurants
2. The room while modern is a bit quirky e.g. glass door to toilet
3. Not much nearby other than high end shopping center
4. The service was fine for an English speaker

  • Stayed: February 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank baywanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2016 via mobile

This is a modern, elegant and stylish hotel. Nice atmosphere, comfortable and clean rooms, in a convenient location. The food is also great. Breakfast buffet has a good variety and the dinner is amazing. The service is wonderful, there is always someone around to help. The wifi connection is very good. This hotel is highly recommended.

Stayed: March 2016, travelled with friends
Thank Zefi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akis N, General Manager at Global Hotel Panama, responded to this reviewResponded 17 March 2016

Dear Zefi,

We would like to thank you for your valuable comments and compliments. Grace Panama team is incredibly grateful that you chose us as part of your previous trip in Panama City and we feel proud to fill all your expectations in your trip.

We feel more than happy that you enjoyed our comfortable rooms and personalized service, that’s one of our goal, to make your stay as pleasant as possible.

We are satisfied that the attention and service of our staff has been at the level of your requirements. Be assured that I will get them your compliments.

We hope you come back to Grace Panama on your next trip to the city, it will be a pleasure to have you with us again.

Best Regards,

Akis Neocleous
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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