Just as the owners of the Hawthorn House have many years on Nantucket and vast knowledge of the island so do we. We have stayed at The Beachway guest house, The Safe Harbor Guest House, The Nesbitt Inn, The Brant Point Inn, The White House, The 1739 House, The Cliff Lodge, The Scallop Inn, The Anchor Inn, The Martin House Inn, The Easton House, and The Carlisle House Inn to name a few.
With that being said, this wasn't our first rodeo on ACK. We have an extensive knowledge base to compare to.
With that understanding we'll start our review. The one positive, if you don't bring a car, is the location. In the heart of downtown this can be a plus. Some downtown establishments can have noise issues but we found it reasonably quiet. That was partly because the front door was always closed and in the room, the window closed with AC ON. The second floor common seating area is nice.
The windows on the second floor were always closed tight making it hot and stuffy with no air circulation - probably to keep downtown noise out.
No breakfast. When we made the reservation - didn't even notice that there was no breakfast mentioned. They give you a lame $7 per person voucher and you have to go out and find something. With Nantucket prices it doesn't get much. It takes a lot of effort to put on a spread for guests - no doubt about it. One would think that saving them all that time, effort, AND money, they would give a better breakfast "allowance". Without a common room breakfast there is almost no interaction with other guests, which many visitors enjoy. This paragraph is a big negative.
Coffee. There is a Keurig on the second floor but we felt we were on rations. The sugar packets and creamers were sparse and always seem to run out. Seriously? How difficult is it and how much does it cost to keep those incidentals in adequate supply.
We had a "private" bath that was not attached to our room. It was nestled very cozily in the middle of the second floor. What did that mean? There were no windows and no A/C in the bathroom. Turn on two lights and take a shower and what do you have? A sauna! Couldn't very well open the door because it opened into the common area. Try drying your hair and putting on makeup in a steamy sauna? All while hunching over to see in the mirror that was installed horizontally instead of vertically for people five feet or less. There was a ceiling fan but it had almost no effect as it was just pulling more warm air from the common area.
Maintenance. This is Nantucket. Maintain your establishment. The private bathroom had a very old lock that was difficult to lock. Had to fight with it every time. $20 fix it. The room had a back door to a nice small "private" deck. The door handle locked. However no matter how hard you pushed on the door, it wouldn't catch and latch. $50 fix it.
Based on our room #5 experience, we would rate this place as having Nantucket prices but not a Nantucket level of accommodations. Not terrible, but poor. Others with different rooms may see thing differently. Sorry folks.
- Official Description (provided by the hotel):
- Superior location and value distinguish this attractive 1849 guesthouse. 9 rooms all have private baths, wi-fi, mini-refrigerators, and air-conditioning in season. Breakfast is provided in two local restaurants using a voucher system. Open year round. ... more less