Hawthorn House is a no frills guesthouse that is very conveniently and centrally located on Chestnut Street. It is one of many centrally located places to stay. Hawthorn house deserves low grades, however, for its service. Although Google says that this is not a B & B, it also says that breakfast vouchers are provided. We called the owner, who said he has owned the property for a year but hasn’t been able to get Google to change its description. After a year? Other guests have also complained about the misrepresentation.
There was no soap for the sink, and the shampoo and shower gel dispensers were almost empty. There were no cups for the Keurig machine in the living room area. The owner did refill the soap dispensers and left a used bottle of liquid soap, but still no coffee cups.
Our room door was left ajar. We complained about the open door and said we didn’t want any room service and would leave the do not disturb hanger on the door. Nevertheless, room service was provided and our room door again was not locked. This was particularly troubling because the front door was never locked and there isn’t anyone on the premises to provide security.More
- Free Wifi
- Breakfast included