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“Great hotel with excellent stay!”

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Valamar Lacroma Dubrovnik
Ranked #14 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed 17 November 2017

We are a family of five who stayed here in September 2017. The location of the hotel is perfect if you are looking to stay few minutes away from City Center with the bus service right opp the hotel (Bus No 6). Apart from the décor of the hotel, the rooms, the view of the pool and the area around clean and fantastic .

In addition, the service provided by the staff was excellent as they patiently explained every query. The currency exchange is cheaper in the hotel than elsewhere and only available till 8:00pm.

The breakfast buffet had a large variety so each day there was a different option.

Overall, a very comfortable stay.

Room Tip: Pool side view
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  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Castei29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 23 November 2017

Dear Guest,

Thank you for booking Valamar Lacroma and for your feedback. We are more than happy to hear your great comments, they motive us to keep up the good work!

We are looking forward to seeing you again at Valamar Lacroma.

Warm regards,

Ivica Sabljić
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11 - 15 of 1,948 reviews

Reviewed 16 November 2017

We stayed at the Lacroma during September 2017 as a couple and overall we enjoyed our stay. We found the hotel to be clean, airy and relaxing. Our room was well appointed, which had a large bed and fabulous views across the Adriatic. There had been a few minor niggles with the first room we were allocated and we were switched without fuss and I'm grateful to the staff for being so accommodating.
Upon arrival the hotel was fairly empty which made for a relaxed and peaceful first few days, however the tour parties started arriving midweek and the place soon filled up!
The buffet restaurant is ok, the food is pretty average and while there is a lot of choice you will soon tire of it which is all just a variation on the same theme frankly. By midweek you are being elbowed from all angles by energetic OAP's edging for a plate of hot ham! In the end you can't wait to get out of there.
A note on the restaurant staff here; they are brilliant, hardworking, polite, friendly and endlessly accommodating. Just because the food is all the same is not their fault.
I made use of the spa facilities and treated myself to a massage. You can really relax at this hotel and we both sunk ourselves into some serious R&R.
But that's about it i'm afraid, there is nothing else much to do on this small peninsula, so after a while it becomes slightly claustrophobic. Sure there are artificial gravel beaches to stroll to, a bus to Dubrovnik old Town to catch and a weird, dated looking shopping arcade that has a few bars in it. The place lacks some decent restaurants, so you are left vying for position at the buffet with your plate in hand and muttering under your breath as Maureen from Margate mops up the last of the mousse!
Lapad is a dull little town with little to offer and Dubrovnik Old Town is an overcrowded tourist trap. The best place we found was a boat trip to Cavtat which was lovely little gem of a harbour town and a diverting afternoon with plenty of restaurant choices.
I couldn't conclude this review without a special mention of the cold plunge pool which masquerades as a swimming pool. For whatever reason they choose not to heat it and it allows you to experience a chilling dip while you attempt to catch your breath and regain your composure. It's nice to look at but don't go in.

Room Tip: Ask for a sea view.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank JohnMaclane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 17 November 2017

Dear Guest,

Thank you for choosing Valamar Lacroma for your vacation and thank you for taking the time to share your comments.
We strive to make our guests’ experiences memorable and we are delighted to learn we are succeeding at that.

It will be our pleasure to see you again at Valamar Lacroma!

Warm regards,

Ivica Sabljić
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

Checked in tonight found the service excellent, rooms clean and comfortable. We were able to order pillows to suit our requirement from th Eier pillow menu was an added benefit. Buffet had a huge choice of offerings from fish, meat, vegetarian and sweets.

Stayed: November 2017, travelled with friends
Thank Eve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 17 November 2017

Dear Guest,

Thank you for booking Valamar Lacroma and for your positive feedback. We are delighted you enjoyed your stay with us.

We are looking forward to seeing you again at Valamar Lacroma!

Warm regards,

Ivica Sabljić
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

Stayed here for 3 nights on a tour of Croatia. The hotel is a fair distance away from old Dubrovnik but there is an excellent bus service straight into town.
Very comfortable bedroom with views over the sea. Perfect for watching the sun go down in the evenings. Being a large hotel and with our room being at the very end of the corridor we had a long walk to reach reception and further again downstairs to the dining room.
The dining room always had tables available but sometimes we had to wait for them to be cleared. There is an extensive buffet menu for both breakfast and evening meals providing anything you could wish for. There is also a cooking station providing freshly cooked food.
There are a number of small beaches if you are prepared to walk a fair distance but the hotel provides a very nice pool area to relax in.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kalo_Chorio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 10 November 2017

Dear Guest,

Thank you for booking Valamar Lacroma and for your positive feedback. We are happy to hear your comments, they motive us to keep up the good work.

Regarding your remarks about waiting in the buffet restaurant, we will definitely discuss them in order to improve our service.

We hope we will have the pleasure of welcoming you back at Valamar Lacroma.

Warm regards,
Ivica Sabljić
General Manager


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Reviewed 5 November 2017

Gorgeous hotel. At first it feels really big but you soon get to know your way around. The whole place is spotless. The gym and indoor pool are amazing. The outdoor pool area and view, especially during sunset, are spectacular. Restaurant is good, we were half board, but more vegetarian choice would be welcome. Good to see soy and rice milk at breakfast. My only mark down is that one night we were asked to go to the other restaurant in the hotel where there were live lobsters in a tank with their claws tied together. This really made me sad - please don't do this. It's barbaric!!

  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Alexandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded 6 November 2017


Dear Guest,

Thank you for booking Valamar Lacroma and for taking the time to share your experience. We are happy to hear you enjoyed your stay and that you like our gym and pool.

Regarding your remarks about lobsters, claw protection is for their safety not injure one another. We value each comment from our guests and will definitely take them into consideration.

I hope we will have the pleasure of welcoming you back at Valamar Lacroma.

Warm regards,

Ivica Sabljić
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Valamar Lacroma Dubrovnik

Address: Iva Dulcica 34, Dubrovnik 20000, Croatia
Phone Number:
Region: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Dubrovnik
#5 Family Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#11 On the Beach Hotel in Dubrovnik
#13 Luxury Hotel in Dubrovnik
#13 Spa Hotel in Dubrovnik
Price Range: $119 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Valamar Lacroma Dubrovnik 4*
Number of rooms: 401
Official Description (provided by the hotel):
Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more   less 
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Also Known As:
Valamar Lacroma Dubrovnik Hotel Dubrovnik
Valamar Lacroma Hotel

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