I just read some of the reviews concerning this hotel and was shocked and couldn't believe they were talking about the same hotel. This Hotel is very well appointed and has obviously been refurbished and modernised recently. Our room was on the 4th floor with a very nice view. It was bright and airy and the air conditioning was set at 22 C. A particular nice feature is a 2nd door to the bedroom. When closed it shuts off all sound from the hall. It has a large bathroom by the front door and yes, there is no shower curtain and some water goes on the floor but immediately goes down the floor drain. One small problem is the hair dryer which sounds like a jet plane taking off. It can also be heard from other rooms. I would suggest the management remove them and provide smaller hand held one's
The staff cleaned our room each day an left ample toilet supplies each day. A small tip each day goes a long way to getting good service. We asked for twin beds a received 2, 3/4 bead which were very comfortable with plenty of pillows. The windows open on a tilt if you want fresh air.
The front desk were very helpful and when we wanted a cab they called one (the proper yellow cab) and wrote our destination in Bulgarian script so the cab driver would not have trouble understanding us.
As always when travelling I try to learn a few words in the native tongue. We observed some people raising their voices thinking they should be understood if the talk louder.
My suggest to Tripadvisor is to delete some of the old bad reviews and check out this modern hotel which no longer has the old communist look.
- Official Description (provided by the hotel):
- The Grand Hotel Plovdiv is the hotel of choice for visitors to Plovdiv. Business travellers enjoy the convenience of WiFi internet and eight meeting rooms. We offer a choice of three restaurants, a cafe and two bars as well as onsite parking and a heated indoor swimming pool. Close to the Maritsa River and looking out towards the gorgeous Rhodope Mountains and the Old Town, this 5 star hotel is perfect for your next holiday discovering the fascinating history and culture of this remarkable city. ... more less
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- Also Known As:
- Novotel Plovdiv Hotel Plovdiv
- Plovdiv Novotel