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“Not worth the 4 stars.... staff with attitude, not customer friendly”
Review of Libra Hotel

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Libra Hotel
Ranked #28 of 31 Hotels in Sibiu
Reviewed 2 October 2016

You know you're not in a great hotel when front office staff have a huge tv screen on the front desk and are more interested in their shows than helping to solve problems. I found the attitudes of most (not all) staff members to be unacceptable in the service industry. Water was poring down from the ceiling in the front of the elevators (on a slick floor) and they refised to leave a bucket to warn people. I was outraged. I was leading a group of mostly ederly people and there could have been serious accidents. They simply did not seem to care. Didn't get much help when the A/C was not operating in one of the rooms. They could not or did not want to supply a fan.

Decor is the pits.

Internet connection is a real problem. In my room, it simply did not work. Had to go into the hallway to make it work. And even then, it was hit and miss affair.

Not a great location.

Not much going for this hotel....

Room Tip: Corner room have windows on two sides plus bathroom
See more room tips
  • Stayed: September 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank CharlesSeems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 24 reviews

Reviewed 20 September 2016

My wife and I stayed for one night at this hotel. At the reception, we were processed and given our room rapidly.

The Hotel is located in a quiet and very pretty neighborhood. The Hotel is not far from downtown where most of the activities take please.

This hotel provides the essentials. Although there was not much in term of decor, the room was spacious and clean.

I will only mention the carpet needed to be cleaned or even changed. The bathroom required to be updated or, at least, an in-depth cleaning to remove the mildew / mold around the bath and toilet bowl.

In all, a fair place to stay. I recommend the Libra Hotel.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Claude B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2016 via mobile

The conditions they offer do not reflect the big price, neither the "stars"! Bad toilet smell at the second floor! The staff at the reception (today) had no respect for me as a client and had no wish to help me with the fact that the small refrigerator in the room was not working.I had to insist and insist, starting bad my day.Not close to the center.The wi-fi is not working well.No, I do not recommend this hotel at all!

Stayed: August 2016, travelled on business
Thank Sevastia Irina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2015 via mobile

This is not a 4 stars hotel! The staff is indifferent, the beds are hard, the air conditioning is noisy, in the bathroom the ventilation is all the time functioning, so it's an annoying noise also from there...
They are not so close to the centre, you must have a car..
I will not come back

Stayed: October 2015, travelled on business
1  Thank yafeEvian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2015 via mobile

It was fine.... But is more a 3 star hotel. A litlle bit expensive for what is expected to be. The checkout is at ten o' clock so if you are the sleepy kind, it could be a bad ecperience. No
Balcony, no view, but it was the only room available in town. Overwall, it was clean, near to the historical center, nice people.

Stayed: August 2015
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Libra Hotel

Address: Cale Gusteritei 21-23, Sibiu 550223, Romania
Region: Romania > Transylvania > Central Romania > Sibiu County > Sibiu
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #28 of 31 Hotels in Sibiu
Price Range: $104 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Libra Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
Hotel Libra a 4 star hotel, 5 minutes away from the old city center, awaits its guest with 64 rooms, 15 Single, 8 Single superior, 21 Double, 18 Double superior, 1 Apartment, 1 Apartment Deluxe. All rooms have air-conditioning, Internet connection, cable TV, telephone with external connection, hair dryer, and bathroom. Build your business in our conference hall with 100 seats and enjoy relaxation in our Spa area, with sauna, fitness, and swimming pool. ... more   less 
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