I have been staying for some periods in this hotel, only for bussiness purpose since 2011.The booking is not in my hand so I have to go there. May be I have used from the hospitallity of most Greek hotels and I have realized that almost all the girls in the reception of that hotel needs refresh as about tourism knowledge and customer service. Not even laught and if so, it is fake. The rooms are not bad and during winter time they are very hot. Bathrooms have been renovated (at least in the 2nd floor) and there is no problem with water pressure and temperature. Also they have install new airconditions (they used to have portable ones). The breakfast is quite boring, neither a small change during these 5 years I am visiting it. there are certain better choises
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