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Todd N
Boulder, Colorado

Great place to be with great people

5.0 of 5 bubblesReviewed 20 Jan 2020via mobile
I am staying at The Ritz Grand in Mandalay Myanmar for a couple nights and it has been great. From the bartender Zin Linn Paing to the manager Andrea they have made sure my stay was perfect. I truly appreciate everything they have done to make my stay unforgettable. If you are Mandalay I can honestly recommend The
Ritz Grand Mandalay.
Thanks guys.
Date of stay: January 2020
Trip type: Travelled solo
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GMRITZ, General Manager at Ritz Grand Hotel, responded to this review
Responded 21 Jan 2020
Dear Todd N ,

Thank you for choosing to stay with us and for taking the time to share your review of Ritz Grand Hotel.

It is such a pleasure to hear that you had an enjoyable stay and was very pleased with the services we are offering.

Your compliments will be shared with the team in which I am certain that they will be very happy to know that their efforts are greatly appreciated by our guests.

We certainly look forward to welcoming you again in the near future.

Kind regards,

The management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (23)
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7 - 12 of 23 reviews
Reviewed 10 January 2020 via mobile

We had stayed in this hotel during our Myanmar visit in December 2019.This was one of the best hotels we stayed during our 15 day trip .The staff was so courteous and welcoming.They had given us a corner room which was fabulous.There were less vegetarian options in breakfast menu but the restaurant manager arranged for us some good vegetarian breakfast.We will surely visit again

Date of stay: December 2019
Trip type: Travelled with family
2  Thank vaishalis_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMRITZ, General Manager at Ritz Grand Hotel, responded to this reviewResponded 11 January 2020

Dear vaishalis_12

Thank you for choosing to stay with us and for taking the time to share your review of Ritz Grand Hotel.

It is great to know that the level of service provided by our team has left a positive impression that made your stay even more memorable.

Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. It will be very inspiring for the team to hear your compliments.

We will be more than happy to welcome you back and be at your service once again.

Kind regards,

The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2019

I´ve stayed for 2 nights at the Ritz Grand and I´d highly recommend you. The rooms are clean, the staff is helpful and the food is great. On the second day I was feeling sick and the staff was super helpful and the manager even told his driver to go with me at the hospital. Super super kind people! Thank you!

Date of stay: December 2019
    • Value
    • Rooms
    • Service
2  Thank manel_travels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paradise05877320586, General Manager at Ritz Grand Hotel, responded to this reviewResponded 3 January 2020

Dear Manuel Pereira

Thank you for choosing the Ritz Grand Hotel Mandalay as your choice of accommodation for your recent visit to Mandalay.

We are pleased to note that you had a comfortable stay with us and had enjoyed the food at our 42 Sky restaurant.
With great pleasure, I have shared your enthusiastic review to the rest of our team.

We certainly look forward to welcoming you again in the near future.

Kind regards,

The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019

Room was nice and comfortable with all the basic amenities. Could see beautiful sunrise from my room. Breakfast spread was not fantastic compared to bigger hotels but decent. What i love most is the skybar at the roof top. Lovely ambience. The only issue that I had was that the rooms are not very sound proof. Other than that, I would recommend friends and family to stay there.

Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank WendyTan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMRITZ, General Manager at Ritz Grand Hotel, responded to this reviewResponded 3 January 2020

Dear WendyTan

Thank you for taking the time to share your feedback on your stay at Ritz Grand Hotel Mandalay.

I am glad you had a positive experience with the room and our 42 Sky bar.

We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities.

We look forward to welcoming you for a pleasant stay in the near future at Ritz Grand Hotel.

Kind regards,

The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2019

Great hotel for tourists, breakfast exceptional choice, clean and fresh big rooms, beautiful terrace, and there is necessary to renovate or make better atmosphere for massages, disturb lights, sterility of space without pictures and relex things

Room tip: all are one of the best ina asia
Date of stay: November 2019
    • Value
    • Sleep Quality
    • Service
Thank Tatjana M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMRITZ, General Manager at Ritz Grand Hotel, responded to this reviewResponded 3 January 2020

Dear Tatjana M

Thank you for taking the time to share your feedback on your stay at Ritz Grand Hotel Mandalay. It is always a pleasure to receive positive feedback and to know you truly enjoyed your stay at our property.

I am glad you had a positive experience with the cleanliness of the rooms and exceptional breakfast.

We look forward to welcoming you back and it is always our pleasure to be at your service.

Kind Regards,

The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2019

I stayed here for a week and really happy about their services. The room was nice , clean and spotless. Highly recommend 42 Sky Bar on the rooftop of the hotel specially for sunset times In which that you can get the view of the city. Food was delicious ( specifically Pork spare ribs ). Oh the pop corn & cheese flavoured whisky cocktail os also a must try. Friendly and helpful staff always provided us outstanding service. Specially thanks to Andrei the General manager for your warmly welcome, recommendation about where to visit and supporting during our stay. Highly recommend this hotel and I deffinaty come back next time :)

Date of stay: November 2019
Trip type: Travelled as a couple
Thank tinatangthi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMRITZ, General Manager at Ritz Grand Hotel, responded to this reviewResponded 3 January 2020

Dear tinatangthi

Thank you for taking the time to share your feedback on your stay at our hotel. It is always a pleasure to receive positive feedback and to know you truly enjoyed your stay at our property.
I am glad you enjoined our 42 Sky Bar signature cocktail, food and the amazing view of the city.

We look forward to welcome you back at Ritz Grand Hotel Mandalay!

Kind regards,

The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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