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All reviews hotel is located front office staff pleasant stay indian restaurant restaurant staff metro
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4 - 9 of 267 reviews
Reviewed 5 March 2018 via mobile

“ Only good thing about this hotel is it’s location and access to the metro, food in the Indian restaurant was good, especially the thali meals, massaging was good, ambience in the bar was excellent, overall service was poor, cleanliness is average, front office staff weren’t nice, we had to wait around two hours to get inside the room that was the worst part,

Date of stay: September 2017
1  Thank NavalBedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018 via mobile

the 4 star property located in burdubai
rooms r gud
service is gud
staff gud
but restaurant staff superb
Room service excellent
free wifi
All front office staff good behaviour specially ankit & Michael

Date of stay: February 2018
Trip type: Travelled with friends
Thank Hassan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FGH-FOM, Front Office Manager at Fortune Grand Hotel, responded to this reviewResponded 28 February 2018

Dear Guest,

Thank you very much indeed for your review about your recent stay with us. We are extremely glad that we met your expectations. It is no less than flattering to have such a glorious feedback and indubitably it is a tremendous source of inspiration to the entire team. I shall certainly share your feedback with the team and we look forward to welcoming you back at Fortune Grand Hotel in not too distant future.

In Gratitude,
Marcos Salama
Front Office In charge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2018

the 4 star property located in dera dubai
rooms r gud
service is gud
staff gud
but restaurant staff needs imrovement
no service
not gud selection in brekfast
being indian and pure veg
i had worst brekfast on any trip
in life
rting only for ground staff
room service room
free wifi
2 bottle per day

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank MAYANKBIGDELHIFOODIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FGH-FOM, Front Office Manager at Fortune Grand Hotel, responded to this reviewResponded 28 February 2018

Dear Guest,

Thank you very much indeed for your review about your recent stay with us. We are extremely glad that we met your expectations. It is no less than flattering to have such a glorious feedback and indubitably it is a tremendous source of inspiration to the entire team. I shall certainly share your feedback with the team and we look forward to welcoming you back at Fortune Grand Hotel in not too distant future.

In Gratitude,
Marcos Salama
Front Office In charge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017

Hotel is not that great, some of the housekeeping are rude and cleanliness need to improve, breakfast is quite good but with mainly Indian recipes, area is not that bad with many shops and fast food around.

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank olivierv694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

Bad service in the hotel and bathroom are very dirty
I went with my friends to have shisha and drinks when I went to use the bathroom I found it unbelievably dirty and uncared for.
Then a lady came fighting with me and my friens inside the bathroom and her boyfriend came inside the ladies bathroom and hit us there
When the security came to break the fight they took the man and lady outside to a taxi and let them go without calling the police.
All was recorded on the camera but the manager there didn't care

Date of stay: October 2017
Trip type: Travelled with friends
1  Thank pam p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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