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All reviews concierge staff nice service see you soon special thanks front office manager nice stay premium room thank you very much private beach nice pool construction site sea view infinity pool f b restaurant staff special mention syed
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Reviewed 8 March 2021 via mobile

Things that made us happy :
Best thing about this hotel are Eddie and Arnold working at the concierge service !!
Super attentive and friendly and extremely helpful !!
Thanks for everything guys you made our stay memorable !!
The view and pool and beach area..
Late check out
Bathrobes in the room

Things to improve;
The coffee at breakfast is terrible, cappuccino etc available for normal rate, this should be included
The music from downstairs till late in the evening, still even a bit hearable in the room

Date of stay: March 2021
Trip type: Travelled with friends
Thank Sarah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diyar Durddyyev, Guest Services / Front Office at C Central Resort The Palm, responded to this reviewResponded 9 March 2021

Dear Sarah E,

Many thanks for choosing C Central Resort-The Palm and for your time in posting a detailed review of your experience.

We are so delighted to know that you had an excellent time while staying with us and that you found our overall service, products and facilities, very much to your liking. We truly appreciate your positive comments especially towards the level of service you received from our team members Eddie and Arnold in particular. I assure you that your kind words and compliments have been conveyed to them and to the rest of the team.

Furthermore, we have noted your feedback regarding pool music, please be assured that we are committed to continually improve our guests' experience, and we hope that your next visit with us will be an amazing one.

Once again, thank you for sharing your positive experience and we wish you a very pleasant stay!

Sincerely yours,
Diyar Durdyyev
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021

Eddie is the best! He have a great personality and he enjoy his job and do it best to his ability. I will visit c center as many time as I can! Love and enjoy everything about this hotel! The breakfast was wonderful.
Hany is wonderful also!!
It is an amazing experience! You guys are Awesome!!!

Date of stay: March 2021
Trip type: Travelled with family
Thank angiekS5001QP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diyar Durddyyev, Guest Services / Front Office at C Central Resort The Palm, responded to this reviewResponded 9 March 2021

Dear angiekS5001QP,

Greetings from C Central Resort - The Palm,

We are happy to learn that we have exceeded your expectations when it comes to looking after you during your stay and we truly appreciate your compliments extended regarding the service you received from Eddie and Hany. Your positive words and comments have been conveyed to them and to the rest of the team for whom it has been a great source of inspiration.

We place great value to your recommendation and we are already anticipating another chance to welcome you in C Central again very soon.

Sincerely yours,
Diyar Durdyyev
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021

I loved my stay at the hotel. The service was great, the food was nice, the pool was warm. It is not the most luxurious hotel in the world but it is a very fine hotel that will make you feel premium.
I want to thank Anant and Eddi especially for their great service, treating me like VIP.

Krum

Date of stay: March 2021
Trip type: Travelled with friends
Thank krum12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diyar Durddyyev, Guest Services / Front Office at C Central Resort The Palm, responded to this reviewResponded 9 March 2021

Dear krum12345,

Thank you for choosing C Central Resort The Palm and for your time in posting a review of your stay with us.

It is with pleasure that we acknowledged your positive feedback regarding your experiences while in-house and for highlighting some areas of your stay that you find remarkable especially the quality of service you received from our team member Eddie and Anant in particular.

I assure you that your positive words and compliments have been conveyed to them and to the rest of the team.

We all look forward to welcoming you back again very soon to enjoy another wonderful stay with us.

Sincerely yours,
Diyar Durdyyev
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021

Located at Palm Jumeriah, viewed to the lagoon. Although in the neigbourhood was a construction site, it wasn't disturbing. Rooms are clean and comfortable (worth to book a room with balcony). Free and fast wireless internet - at beach as well. One heated and one small unheated pool. Beach is well-maintained. Hotel offers an all-inclusive plan (alcoholic drinks as well), but actual nobody know, how is they covid-safe realization. Staff tried it with success, but if hotel booked over 50% can be problematic.

Room tip: Book with balcony
Date of stay: February 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diyar Durddyyev, Guest Services / Front Office at C Central Resort The Palm, responded to this reviewResponded 9 March 2021

Dear Peter K,

Thank you for choosing C Central Resort The Palm for your Dubai holidays and for sparing some time to post a detailed review of your experience.

We are so delighted to know that you had an excellent time while staying with us and that you found our overall service, rooms, wifi, beach and facilities, very much to your liking. We truly appreciate your positive comments and compliments extended for the team.

Your comments and recommendation meant a lot to us and we are already anticipating the chance to welcome you again in C Central in the future.

Sincerely yours,
Diyar Durdyyev
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2021

We got here with friends...... it was unforgettable time ... the staff was very helpful and greatly appreciate Eddie he was very welcoming the room was pleasant clean ... the breakfast was yummy thanks to Imane ..last this the beach and the swimming pool ..thank u c central staff it was a great time and money spent

Date of stay: March 2021
Trip type: Travelled with friends
Thank 483azizas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diyar Durddyyev, Guest Services / Front Office at C Central Resort The Palm, responded to this reviewResponded 9 March 2021

Dear 483azizas,

Many thanks for choosing C Central Resort-The Palm and for your time in posting a review of your experience.

It is with pleasure that we acknowledged your positive feedback regarding your experiences while in-house and for highlighting some areas of your stay that you find remarkable especially the quality of service you received from Eddie and Imane in particular.

I assure you that your positive words and compliments have been conveyed to them and to the rest of the team.

We place great value to your recommendation and we are already anticipating another chance to welcome you in C Central again very soon.

Sincerely yours,
Diyar Durdyyev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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