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“Not as it used to be”
Review of Jones the Grocer

Jones the Grocer
Ranked #717 of 12,389 Restaurants in Dubai
Price range: US$7 - US$27
Cuisines: Australian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Neighbourhood: Al Manara
Description: jones the grocer is a food emporium stocking a range of specialty products, walk-in cheese room, charcuterie and deli, all of which are amongst a contemporary cafe. Established in 1996 with the flagship store in Sydney – jones the grocer now has 22 stores across Australia, New Zealand, Singapore, Thailand, Qatar, Bahrain and the UAE.
Reviewed 4 weeks ago via mobile

I’m giving 2 not 1 because I have had good history here. Super disappointed with the quality and taste of the steak (regular order) and couldn’t order cold meat cuts because they had lots of online orders!! So if you are actually in the restaurant you need to wait 40 min vs those ordering from home! Experience today is super disappointing

Date of visit: January 2021
Thank 5856HS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 561 reviews

Reviewed 4 weeks ago

Me and my bf visited branch on palm not the first time,and again to find the table we had to ask so many times waiters and manager, in the end manager sited us next to the kitchen(but we asked rabble outside) and the chef in this kitchen was preparing the food without gloves just with his hands he put pancakes on the plate. After that I saw table outside and we moved without any assistance, but waiters put other table for big family in 1 meter from our table, so there’s no any social distance and privacy. DISASTER SERVICE IN PALM JUMEIRAH BRANCH, and unprofessional manager who was arguing as well with us!

Date of visit: January 2021
Thank SabinaBulatova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monalisa, General Manager at Jones the Grocer, responded to this reviewResponded 4 weeks ago

Hello SabinaBulatova, we're so sorry to hear about your experience. We want to know more to help resolve the situation. Please let us know how we can contact you: fdbck.me/i/3609270 Jones The Grocer Team

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Reviewed 4 weeks ago

We had very good memories with jones the grocery. Thank you to all team for delicious food and good services. Special thanks to Sayadul, for his kind and smiling face with huge hospitality.

Date of visit: January 2021
Thank tolgahany767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monalisa, General Manager at Jones the Grocer, responded to this reviewResponded 4 weeks ago

Hi tolgahany767, thank you for the positive feedback! We're always happy to hear good things from our guests. We look forward to welcoming you again. Jones The Grocer Team

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Reviewed 4 weeks ago via mobile

A very Good place and a speciality grocer, and serves food. Great variety of cheese available. And lots of olives. Caviar, coffee, oil and so on. Food and snacks available. A good breakfast menu. Snacks and burgers. Ample choice available. Good quality food and specialised grocery. Nice place to visit and have a meal.

Date of visit: January 2021
1  Thank sainbasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monalisa, General Manager at Jones the Grocer, responded to this reviewResponded 4 weeks ago

Greetings from Jones The Grocer! Thank you for your review, sainbasha. We look forward to seeing you again soon. Jones The Grocer Team

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Reviewed 6 January 2021 via mobile

Had customer meeting over lunch, unfortunately wasn't best experience, we have to wait for a while until someone attended our table to ask for order, half order arrived and other part after 15min, for me there is lack of communication between waters and kitchen;(

Date of visit: January 2021
1  Thank haider2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monalisa, General Manager at Jones the Grocer, responded to this reviewResponded 15 January 2021

Hi Haider, we are truly saddened that your experience was not as great as we would have liked. We thank you for your feedback and we will take it very seriously. We will work on improving our team and we would like to ensure that your experience will be better next time.
Sincerely, Jones the Grocer Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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