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Reviewed 9 April 2021

The ambiance is perfect. The outside seating was cozy.

The food attendant named Maria was so accommodating and hospitable. She always checked on us and made sure that we got what we want. She also made sure that are food temperature is not cold and offered us if she can get a new set of freshly cooked food.

On the other side, we were not very satisfied with the cooked meat. The meat was not so tender and the taste was just bland.

Overall, we enjoyed our visit at Creekside Pan Asian Restaurant.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank Jazthee2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this reviewResponded 4 weeks ago

Dear Jazthee2019,

Thank you very much for sharing your feedback!

We are happy to learn that you have enjoyed your dining experience at the Creekside Pan-Asian Restaurant including the ambience and the excellent customer service of Maria. Furthermore, we have well noted the points mentioned on how we can do better. Rest assured that we will pass the message to the concerned department.

Looking forward to welcoming you back very soon!

Warm regards,


Goran S, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2021

The menu offers a variety of delicious sushi and main courses. I highly recommend this restaurant. The food is delicious and the atmosphere is brilliant plus very friendly staff. We love Maria, she’s very courteous. One of the best restaurant in Dubai!

Date of stay: April 2021
Trip type: Travelled with friends
Thank Janicedaen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this reviewResponded 8 April 2021

Dear Janicedaen,

Thank you for taking the time to write a review regarding your recent dining experience here in the Creekside Pan-Asian restaurant.

We are very delighted knowing that you have enjoyed the food offerings and most importantly, the team most especially Maria has never failed to deliver their promise of providing guests the utmost and warm hospitality that our brand is known for.

We look forward to welcoming you back hopefully soon!

Sincerely,


Goran S, General Manager

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Reviewed 6 April 2021 via mobile

Visited the Creekside Japanese Restaurant with friends. Superb customer service most especially by Maria who was so accommodating and nice. The food is always fresh and with high quality. Would always love to go back!!! My favorite Japanese restaurant here in Dubai.

Date of stay: April 2021
Trip type: Travelled with friends
Thank zhaiiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this reviewResponded 8 April 2021

Dear zhaiiii,

Thank you very much for your review on your most recent dining experience in the Creekside Pan-Asian restaurant.

We are glad to learn that you have enjoyed our food offerings and that you are happy with the utmost hospitality shown by our team members most especially Maria. We take pride of our associates who ensure that all the guests are always taken good care of and we are gratified that this has been highly recognized.

We look forward to welcoming you soon on your next visit!

With warm regards



Goran S, General Manager

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Reviewed 2 April 2021

Dear Hotel Owner...
Your hotel is rated 5 star bcoz you have an excellent team of people which makes it such. What a pleasant and memorable stay we had. It was our honeymoon and "Mary Ann", "Kelly" along with their team made it perfect. It can't get any better. Kelly assigned us an amazing room with a creek view from a top floor though we arrived much earlier than check in time.. Mary Ann arranged a chocolate mousse cake, flowers and swan bed with rose petals to make it sooo romantic. We were very surprised by her gesture. Breakfast buffet was excellent...had enough food selections, room was very clean and service was within reach. The shoreline view of the creek from our room was breathtaking...overall an excellent pick for work or leisure. We will definitely be back.
Continue providing your best. My warm wishes are for this team. Future bookers...highly recommend this hotel. It is genuinely 5 star

Date of stay: March 2021
Trip type: Travelled as a couple
Thank sunayra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this reviewResponded 5 April 2021

Dear sunayra,

Thank you very much for sharing your experience on your recent visit at our property.

We are happy knowing that you had a memorable stay with us. We are committed to provide the highest level of service to all our guests and it truly gives us pride that everything went pleasant. We will certainly share your feedback to the whole team most especially to Mary Ann and Kelly.

Thank you once again and we look forward to welcoming you back on your next visit hopefully soon!

Warm regards,


Goran S, General Manager

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Reviewed 31 March 2021 via mobile

Food selection is great,
our kids loved the sushi and sashimi. Special mention to Maria a very polite and accomodating staff. We will definitely come back and dine again. please include shrimp tempura on the regular buffet menu.

Date of stay: March 2021
Trip type: Travelled with family
Thank 910harveyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran Stojkovic, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this reviewResponded 1 April 2021

Dear 910harveyg,

Thank you for taking the time to share your review on your most recent visit with us.

We are glad to know that you and enjoyed the food offerings in the Creekside Pan-Asian Restaurant as well as the utmost hospitality of our associates most especially Maria. On the other hand, we highly appreciate receiving your feedback to include shrimp tempura in the buffet which we have well noted.

We look forward to welcoming you back again soon!

With warm regards,


Goran S, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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