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Reviewed 17 October 2017

Recommended for business or holiday. Great location which is 2.3 kms away from Dubai World Trade Center. Would love to stay there again and again...super clean and new rooms. 5th floor wifi was not up-to the level

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank 587fazler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 19 October 2017

Dear Valued Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at Jumeira Rotana Dubai.

We are extremely pleased to know that you have enjoyed your stay with us and were happy with the hotel location and the cleanliness of our rooms.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience.

Yours sincerely,

Ulrich Hoffmeister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

This hotel is great value for money we went all inclusive and the food was great, the staff were friendly and welcoming. We would stay here again if we return and will certainly be recommending to all. Location is about 20 mins from B.Kalife and about 40 mins from marine.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank leonieh515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 17 October 2017

Dear Valued Guest,

First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience.

It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with the service. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message to the entire team.

On behalf of the team, I look forward to welcoming you back the next time you are in Dubai

Yours Sincerely,

Ulrich Hoffmeister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

I am staying in Rotana Jumeira 2x a month and I know what to expect. Location in close proximity to small shops and restaurants is perfect. Also transfer to the airport takes around 20 mins. Frienfly staff!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank 412michald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 17 October 2017

Dear Valued Guest,

Thank you very much for posting your review and your experience with Jumeira Rotana on Trip Advisor Following your recent stay at Jumeira Rotana.

We are glad to hear from our regular guests. Thank you for your positive feedback about our hotel location and most of all our Staff, very much appreciate it.

The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience.

Yours sincerely,

Ulrich Hoffmeister
General Manager

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Reviewed 12 October 2017

We have stayed at this hotel on a number of occasions and have never been disappointed The refurbishment has been excellent and you no longer have to avoid noise from restaurant on the top floor as it has been moved to the ground floor.
A great stay thank you Jumeira Rotana

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank rcatling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 15 October 2017

Dear Valued Guest,

First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience.

We are delighted to read your appreciation on the service and facilities. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better.

Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon.
Yours sincerely,

Ulrich Hoffmeister
General Manager


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Reviewed 11 October 2017 via mobile

You get a general sense that this part of Dubai has seen better days. The hotel gives you the same impression. This was supposedly an upscale part of town...until the party moved somewhere else. Rooms are of a good size and are well furnished. Housekeeping is good. The room can definitely make use of a few more sockets especially near the bed. Check in was a bit slow but checkout was a breeze; so maybe it depends on the person you get. The main restaurant serves a decent breakfast and the service is good. Overall not a bad experience but nothing to wow you.
It is a good option if you have to be in that part of town.

Stayed: October 2017, travelled on business
Thank akmar112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 15 October 2017

Dear Valued Guest,

Thank you for choosing Jumeira Rotana Dubai and for sharing your feedback on Trip Advisor.

I am pleased that overall you had a lovely stay with us. It is wonderful to hear that you were impressed with the room size and housekeeping & breakfast service.

That being said, we do apologize for the inconvenience you faced at the time of check in. Rest assured that we would work towards improving our product and services.

Furthermore, I appreciate your suggestion to add more sockets.

We look forward to welcome you again soon.

Yours sincerely,

Ulrich Hoffmeister
General Manager

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