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“Outstanding Service”
Review of Jumeira Rotana

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Jumeira Rotana
Ranked #173 of 565 Hotels in Dubai
Certificate of Excellence
Reviewed 18 October 2017

I came to the Hotel already several times. The whole staff does provide an outstanding service.
It really does give me the feeling like "coming home" Therefore booked already for December.
Fully aware of the huge range of hotels in Dubai. For me it is only the Jumeira Rotana.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank bernhardo173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 22 October 2017

Dear Mr. Bernhard,

First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience.

It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with the service. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message to the entire team.

The entire team thank you once again for your trust in our hotel and we look forward to welcoming you in December for another wonderful experience.

Yours sincerely,

Ulrich Hoffmeister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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92 - 96 of 946 reviews

Reviewed 17 October 2017

Recommended for business or holiday. Great location which is 2.3 kms away from Dubai World Trade Center. Would love to stay there again and again...super clean and new rooms. 5th floor wifi was not up-to the level

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank 587fazler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 19 October 2017

Dear Valued Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at Jumeira Rotana Dubai.

We are extremely pleased to know that you have enjoyed your stay with us and were happy with the hotel location and the cleanliness of our rooms.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience.

Yours sincerely,

Ulrich Hoffmeister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

This hotel is great value for money we went all inclusive and the food was great, the staff were friendly and welcoming. We would stay here again if we return and will certainly be recommending to all. Location is about 20 mins from B.Kalife and about 40 mins from marine.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank leonieh515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 17 October 2017

Dear Valued Guest,

First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience.

It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with the service. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message to the entire team.

On behalf of the team, I look forward to welcoming you back the next time you are in Dubai

Yours Sincerely,

Ulrich Hoffmeister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

I am staying in Rotana Jumeira 2x a month and I know what to expect. Location in close proximity to small shops and restaurants is perfect. Also transfer to the airport takes around 20 mins. Frienfly staff!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank 412michald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 17 October 2017

Dear Valued Guest,

Thank you very much for posting your review and your experience with Jumeira Rotana on Trip Advisor Following your recent stay at Jumeira Rotana.

We are glad to hear from our regular guests. Thank you for your positive feedback about our hotel location and most of all our Staff, very much appreciate it.

The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience.

Yours sincerely,

Ulrich Hoffmeister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

We have stayed at this hotel on a number of occasions and have never been disappointed The refurbishment has been excellent and you no longer have to avoid noise from restaurant on the top floor as it has been moved to the ground floor.
A great stay thank you Jumeira Rotana

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank rcatling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JumeiraRotana, General Manager at Jumeira Rotana, responded to this reviewResponded 15 October 2017

Dear Valued Guest,

First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience.

We are delighted to read your appreciation on the service and facilities. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better.

Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon.
Yours sincerely,

Ulrich Hoffmeister
General Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeira Rotana

Address: Al Diyafah Street | 3a Street, Al Badaa, Dubai 33640, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#124 Business Hotel in Dubai
#154 Luxury Hotel in Dubai
Price Range: S$116 - S$367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jumeira Rotana 4*
Number of rooms: 125
Official Description (provided by the hotel):
Jumeira Rotana is conveniently located a 10-minute drive away from Dubai International Financial Centre and Dubai World Trade Centre and in close proximity to The Dubai Mall and Burj Khalifa, making it an ideal destination for both business travellers and holidaymakers. The five-storey property boasts 125 rooms offering splendid views of the Sheikh Zayed skyline as well as the city of Dubai. All of the rooms and suites are furnished to the highest degree to provide guests with the comfort and warmth of a home away from home experience. Two distinctive food and beverage venues include The Boston Bar, which serves up refreshing cocktails and alcoholic beverages in addition to a scrumptious à la carte menu of American and British delicacies, while Olive Oil, the all-day dining international restaurant serves an enticing variety of dishes from around the globe for breakfast and dinner. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, work out in the fully equipped gym or take a dip in the rooftop swimming pool. ... more   less 
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Also Known As:
Jumeira Rotana Hotel Dubai
Jumeira Rotana Dubai
Jumeirah Rotana Hotel

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