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Reviews (51)
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All reviewsone bedroom apartmentdishwasher and washing machinegreat locationpool area issupermarkettvgymsofasheikhtaxi
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Reviewed 23 July 2015

We had a very unpleasant experience with SKAI Residency and we will never go back. The housekeeper has left our room open for more than 8-hours. All our stuff was left in an open unlocked door, anybody could have entered the room and stolen anything. Let's not even mention that the towels were torn and filthy and that when the housekeeper changed the toiletries we only got shower gels and nothing else for the entire stay.
The incompetent staff did not even apologize, the manager has not lifted a finger to apologize for leaving all our belonging and our apartment open for more than 8 hours we had to go to the reception to complain to a receptionist who told us on the phone to wait because she had another client and when we confronted her she said she had to verify this information with security and had no idea because her shift has just started. We had to wait for the day after to speak to the housekeeping manager who had no idea what had happen and instead had a silly smile on his face without saying anything.

I am very surprised that when the receptionist was alerted she told us to wait and did not signal this breach of security to the hotel manager who has not even tried to contact us. I was expecting an apology from the staff and the manager and to receive some kind of compensation from this terrible incident that could have turned really bad for the hotel. Thank god nobody stole anything from us, but what if it happened?

The only good thing about this hotel-apartment is its location in a nice quiet neighborhood, The Greens, quite close to the Marina, and Mall of the Emirates with a nearby Metro Station.

However, staying here was the worst experience for us. Our first impression upon entering the reception was that it was hot and stuffy, the air-con was not working properly. We specifically asked for a room on a higher floor with a view instead we got on on the 3rd floor overlooking other buildings of the area with no privacy whatsoever and with a stuffy AC as well.

We had to go to the reception and complain. The only room available was a street view on the second floor but we had to take it as the AC was working great.

Overall, this was a really bad stay. The facilities are standard, the hotel's management need to wake up and take some training in running a hotel with this price range. No sense of hospitality no sense of logic and friendliness.

If you provide free parking for guests staying you should not take a 100AED deposit for the parking card. Really not classy.

We have stayed in the previously named Nuran apparthotel next door and I can't believe the huge differences in hospitality friendliness cleanliness.

Really disappointed for this amount of money paid.

Room Tip: Take the pool view rooms.
  • Stayed: July 2015, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Randaeltahawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2015

We have just returned from a week's stay at the Skai Residency and had a great time. For the money it is a very good base for a trip to Dubai. It is situated in "the Greens" area of the city which is one of the few locations which has a sense of community with grassed areas, ornamental lakes and a number of shops, restaurants and supermarkets. Bars are only available in hotels in Dubai and the nearby Byblos Hotel has a typical English bar called the The Crown and Lion with weekly entertainment and great tv sports coverage.The main beaches and attractions are a short taxi drive away and taxis here are plentiful and very cheap. For example, a ten minute taxi to the popular Barasti Beach Bar is less than 20 dirhams ( about £4).
The apartments themselves are quite large and very well maintained. We had a one bedroom which was spacious and well equipped with full kitchen, dishwasher and washing machine. It had a large comfortable diner / sitting area with two sofas and flat screen tv which had many channels including all premier league soccer games! Air con was also very good.there was also free wifi in the room.
The apartments also had access to a well maintained outdoor play area with swimming pool, basketball court and multi sports area.There was also a well equipped gymnasium next to the pool. A life guard also was on duty the whole day.
Reception were very friendly and helpful and indeed all staff were very accommodating and approachable.
All in all the Skai Residency provides comfortable and affordable apartments well located to visit the many attractions that Dubai offers.

  • Stayed: February 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank cyncoedboy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2015

Me and my wife really enjoyed our stay at SKAI residency. Great atmosphere, clean rooms, amazing staff. Location close to many malls, supermarkets and metro station. in the heart of the Greens community. I recommend SKAI apartment to anyone planning an ideal home away from home and very good value for your money. Exactly what you need from an apartment we look forward to our next stay.

Room Tip: Pool Side rooms are awesome..
  • Stayed: December 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2015

Its seems like they are only charging high rate for the location "Greens, Dubai" only. Apart from that there is nothing great offered by this hotel apartment. Very cold staff and rude cleaning staff who actually doesn't know how to treat guests. e.g If there is some stain on towels there staff manager ask for fines.I stayed for more than 3 and half months and during all time its AC water pipes were leaking. Tip for hotel : You definitely needs to learns some hotel etiquette.

  • Stayed: September 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Atty_Sharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2014

Our mission to find the best area to live in Dubai has brought us to 5th Street in the Greens.
It's a pleasant area within walking distance of some of the big boy hotels which include several bars like the Belgian Beer Cafe and Crown & Lion for those in search of live sports and a shandy or two.
The apartment itself is a good size with free wifi and includes a decent living area with kitchen, dining area and sofa for relaxing in front of the plasma. It's nice and clean and the staff are friendly and helpful.
The pool is good for a few laps after hitting the gym and catching some rays.
A short taxi ride will take you to The Lakes which is a very plush residential area with a Fitness First Gym and an excellent restaurant called Reform Socila & Grill.

Room Tip: Ask for a room overlooking the pool.
  • Stayed: October 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank richard b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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