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Reviews (280)
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All reviewsbiscuits and gravywafflespool and hot tubroom was cleanhubbard lakebreakfast itemsgreat customer serviceeasy accessacross the streetpet peeve of minefresh fruitreasonable ratesgreat place to staythe breakfast areawaffle makerwould recommend this hotel to anyonenothing fancy
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Reviewed 30 July 2017

There are only a few hotels in Alpena to choose from, so they have higher rates due to that (I'm guessing), and this Best Western is one of them. I was honest and told them I had 5 people in the room (I have 4 kids), so just be aware that there is an additional charge of $6 per night per additional person and if you want a cot (which you need), there is an additional $6 per night for the cot. Seems to be a hefty amount. The rooms were clean, but the hallways are not air-conditioned, just in case you are there on a really hot day. It was HOT when we were there! We had the breakfast, which was fine....hard-boiled eggs are the egg choice, but no sausage or bacon. There's a Walmart across the street, which is convenient. The outside of the Best Western is not much to be desired, but the inside seems to have been updated nicely. There's an indoor pool which my kids used. Overall, it was an ok stay....not sure if I would pick this hotel again. Thank you.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with Best Western
1  Thank 752jacquies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017

We got a good nights sleep and had a decent breakfast. Glad to see that there was some protien in the meal. The room was clean and well furnished. Hotel staff were friendly. our only disappointment was that there was not an elevator to our room.

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Arlene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

This is the 2nd time staying here and I would highly recommend it. The location is perfect, convenient and easy to get to. There are stores and restaurants within walking distance. The rooms are spacious and very very clean. The staff is amazingly friendly and helpful. The breakfast is very good, constantly stocked with fresh items and a wide selection. I will continue to return to this hotel each time I am in the area.

  • Stayed: July 2017, travelled on business
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Review collected in partnership with Best Western
2  Thank 30barbd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this reviewResponded 19 July 2017

Thank you so much for going on Trip Advisor and writing your review of our motel. We appreciate and value you as a returning guest and look forward to seeing you in the future. THANK YOU!

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Reviewed 17 July 2017 via mobile

Nothing fancy, but this was a nice, clean place at a very reasonable rate. Cindy at the front desk was friendly and great to talk to. Fridge & microwave in room with nice high shower heads for tall people. Standard breakfast, though did have biscuits & gravy that not all hotels offer.

Stayed: July 2017, travelled with family
3  Thank mark g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this reviewResponded 18 July 2017

On behalf of our entire team we would like to thank you for your review on Trip Advisor. We appreciate your business and look forward to seeing you again in the future.

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Reviewed 15 July 2017

I would highly recommend this Best Western to everyone! It is clean, comfortable and has lots of things to do! It is outside of the town but very close. The staff is amazing. They were friendly and wanted to make sure that we had a good experience with them!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western
3  Thank F2954UQbarbaral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAlpenaServiceRep, Owner at Best Western Of Alpena, responded to this reviewResponded 18 July 2017

I would like to personally thank you for writing a review of us on Trip Advisor. We all work very hard to make sure your stay with us is as good as possible! Again, THANK YOU!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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