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Reviews (371)
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All reviewspancakescoca teayogurtthe busbreadfree waterisla del solhot waterroom was cleanelectric shower headthe main streetwi fiexcellent breakfastnice hotelpleasant stayprice rangeup hill
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Reviewed 11 August 2017

We stayed in Copacabana for 4 nights, which admittedly is a bit too long. Hotel Utama was a comfortable, albeit basic option for our time in the town.

We had a corner room on the second floor with nice views of the town and the lake. A little bit noisy from the street noise, but that is to be expected.

Breakfast was sufficient, but rather than a buffet-style like most hotels, they had someone serving a set breakfast to everyone. You get a yogurt, a small bowl of cornflakes, a small bowl of fruit, one pancake, one scrambled or fried egg, a small slice of cheese, ham, and tomato, and one bun. Sufficient to fuel you up for the day, but nothing special.

The hotel also has free water, coca tea and fruit available in the lobby throughout the day.

Yes, the heaters in the room are only functional between 6-10PM, and you need to ask reception to turn them on. We didn't find our room to be too cold and there were tons of blankets on the bed, but I can understand how it might bother some people.

The shower has an electric shower head heater. For the water to get hot, the pressure has to be pretty low, so it's not the best shower in the world.

The hotel is up a bit of a hill from the center of town, so you're going to be a bit puffed walking there, especially if you're not used to the altitude.

The wifi is pretty unreliable, but that is the case with most Bolivian hotels. The signal is much stronger in the lobby area than in the rooms.

Room Tip: Room 208 has a great view of Lake Titcaca
  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank MBtlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017 via mobile

We stayed at the garden side in double room. Hotel is pretty and room was big with one big bed and one single bed. Shower pressure was so low it was hard to wash your hair. The worst thing was that the little radiator in the room could only be turned on by the reception during 6pm and 10pm!!! then electricity to it was shutted down and you are left to sleep in a cold room!! we tried to go to reception only to find out that the main gate to garden was locked from the outside so we could not get out or to reception..

Stayed: July 2017, travelled as a couple
1  Thank ninal159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

Clean room and helpful stuff, but not all speak English.
Heater from 6-10pm available- just ask the reception to turn it on.
Typical bolivean shower - hot water but no pressure at all.
Huge breakfast.
Wifi is super slow....

Stayed: May 2017, travelled solo
Thank kati g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017 via mobile

Staff walk around in coats all day, that tells you everything you need to know about the temperature in this hotel. You can only have your heating turned on from 6-10pm and you need to ask them to do this each day. I was very ill with food poisoning and they refused to turn it on earlier they also charged me $20 to stay in my room for a few more hours as our bus was at 6 and I was still unwell.
No wardrobes, tiny portable TVs, you need to run around in the shower to get wet - although at least that is hot. Breakfast is okay.
Wouldn't stay here or in Copacabana for more than one night.

Stayed: April 2017, travelled as a couple
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017 via mobile

Cost: USD $15 per bed in a twin room with ensuite.
Breakfast: Bread, egg, ham, cheese, fruit, yoghurt, cereal, juice, tea and coffee (they are all small portions but add up to a good breakfast).
WIFI: Not bad for bolivia. Though it does have its slow times, ie. mornings and evenings.
Shower: Our shower wasn't the greatest. Not much pressure and hot water was on and off. They supplied towels.
Room: Our room was clean and tidy with a small TV (no English channels).
They do laundry for BOB $20 per kilo.
Location is also very good.
Overall I would only recommend this place if it's within your budget. Otherwise there is much cheaper options around if you are willing to search once you arrive.

Stayed: April 2017, travelled as a couple
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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