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AliAliciab83

The Tempels

4.0 of 5 bubblesReviewed 31 Jan 2017via mobile
We booked for four nights and on our arrival they were already very friendly. We got a room on the ground floor which is in general not our favorite to stay and so we could easily move to another room on the first floor. The service was amazing, I have never had such a great service. Sometimes they were not perfectly informed but they did their best to find the best way to help us. The place is 3km from the center and 4/5km from Ankor. Everything was clean, the pool area is very relaxing after a long temple day and the place is very calm in order to have a great sleep; ) thank you guys!
Date of stay: January 2017
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Heang H, General Manager at La Residence Blanc D' Angkor Siem Reap, responded to this review
Responded 3 Feb 2017
Dear AliAliciab83,

Greetings from La Residence Blanc D'Angkor!

Our La Residence Blanc D’Angkor Khmer colleagues cannot thank you enough for your great effort and support our property especially with this fantastic review. Thank you for your generous endorsement and taking your time to share your experiences.

We are committed to consistently providing every of our value client with service from heart, warm, efficient and discrete service.

We appreciate your willingness to participate and value your feedback as it is always a useful tool for our future guests to understand our hotel as well as the destination.

Thank you again for choosing La Residence Blanc D’Angkor and should you decide to enjoy any further experience please feel free to contact us for any assistance you might require and if you have friends, colleagues or family please kindly introduce to us so that we can look after on your behalf to make their stay with a memorable experiences.

We wish you all the best of luck and please have a wonderful day!

Many Thanks and Best Regards,
Kim
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,275)
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Reviewed 31 January 2017

A very friendly supervisor / manager. A very polite staff. Excellent internet speed but only WiFi reception a lil poor. Excellent cleanliness of hotel room. Will definitely recommend to others.

Mr. Kim Heang, the manager for this hotel which is very polite and friendly.

Regards,
Ken from Malaysia.

Room tip: feel the nature green like staying in the forest without any polution.
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank KenT2178
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Heang H, General Manager at La Residence Blanc D' Angkor Siem Reap, responded to this reviewResponded 3 February 2017

Dear Ken T,

Greetings from La Residence Blanc D'Angkor!

Our La Residence Blanc D’Angkor Khmer colleagues cannot thank you enough for your great effort and support our property especially with this fantastic review. Thank you for your generous endorsement and taking your time to share your experiences.

We are committed to consistently providing every of our value client with service from heart, warm, efficient and discrete service.

We appreciate your willingness to participate and value your feedback as it is always a useful tool for our future guests to understand our hotel as well as the destination.

Thank you again for choosing La Residence Blanc D’Angkor and should you decide to enjoy any further experience please feel free to contact us for any assistance you might require and if you have friends, colleagues or family please kindly introduce to us so that we can look after on your behalf to make their stay with a memorable experiences.

We wish you all the best of luck and please have a wonderful day!

Many Thanks and Best Regards,
Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

We stayed at the hotel for three nights and I only have compliments! The staff was more than helpful and knew our names; the room and bathroom are spacious and stylish, the pool is heaven after exploring Angkor Wat, and the breakfast is so delicious! All of this for such a reasonable price!

Date of stay: January 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank marcela0072015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Heang H, General Manager at La Residence Blanc D' Angkor Siem Reap, responded to this reviewResponded 3 February 2017

Dear marcela0072015,

Greetings from La Residence Blanc D'Angkor!

Our La Residence Blanc D’Angkor Khmer colleagues cannot thank you enough for your great effort and support our property especially with this fantastic review. Thank you for your generous endorsement and taking your time to share your experiences.

We are committed to consistently providing every of our value client with service from heart, warm, efficient and discrete service.

We appreciate your willingness to participate and value your feedback as it is always a useful tool for our future guests to understand our hotel as well as the destination.

Thank you again for choosing La Residence Blanc D’Angkor and should you decide to enjoy any further experience please feel free to contact us for any assistance you might require and if you have friends, colleagues or family please kindly introduce to us so that we can look after on your behalf to make their stay with a memorable experiences.

We wish you all the best of luck and please have a wonderful day!

Many Thanks and Best Regards,
Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2017

A very good hôtel in Siem reap, the staff are very friendly.
The breakfast is very good and they purpose a lot of things.
The pool and the garden are very well maintained.
I recommand for a trip At angkor.
And if You Want a good tuktuk driver take mr thouey 05

Date of stay: January 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank sylvain m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Heang H, General Manager at La Residence Blanc D' Angkor Siem Reap, responded to this reviewResponded 3 February 2017

Dear sylvain m,

Greetings from La Residence Blanc D'Angkor!

Our La Residence Blanc D’Angkor Khmer colleagues cannot thank you enough for your great effort and support our property especially with this fantastic review. Thank you for your generous endorsement and taking your time to share your experiences.

We are committed to consistently providing every of our value client with service from heart, warm, efficient and discrete service.

We appreciate your willingness to participate and value your feedback as it is always a useful tool for our future guests to understand our hotel as well as the destination.

Thank you again for choosing La Residence Blanc D’Angkor and should you decide to enjoy any further experience please feel free to contact us for any assistance you might require and if you have friends, colleagues or family please kindly introduce to us so that we can look after on your behalf to make their stay with a memorable experiences.

We wish you all the best of luck and please have a wonderful day!

Many Thanks and Best Regards,
Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2017

We stayed at this hotel for 2 nights.
The hotel was very nice - the staff were extremely friendly and helpful and were nice to everybody, not just foreigners.
The pool was lovely and the dining area was also very nice.
As the hotel was quite small, it had only 2 levels of rooms and therefore no elevator. For most people it wouldn't be a problem but if you have any physical ailments, then make sure you are aware of that fact.
The first morning of breakfast was a little disconcerning - we thought that there was only a very small selection of breakfast options as it wasn't brought to our attention by the staff or by any notices in the rooms. It was only the next day we were told of a wide variety of breakfast items.
The water pressure in the shower was not very strong, but that is because I am used to much stronger water pressure.
We wish the rooms came with some natural sunlight - we wouldn't open the windows without the mosquitoes flying in. There were no flyscreens or mosquito nets anywhere so the only lights in the bedroom was artificial light.

Other than that, we had a lovely stay and were happy with the cleanliness and affordability of the rooms. Can not fault the staff as they were all so friendly and welcoming.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Monirath H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Heang H, General Manager at La Residence Blanc D' Angkor Siem Reap, responded to this reviewResponded 3 February 2017

Dear Monirath H,

Greetings from La Residence Blanc D'Angkor!

Our La Residence Blanc D’Angkor Khmer colleagues cannot thank you enough for your great effort and support our property especially with this fantastic review. Thank you for your generous endorsement and taking your time to share your experiences.

We are committed to consistently providing every of our value client with service from heart, warm, efficient and discrete service.

Base on what you have mentioned about water pressure in the shower was not very strong, natural sunlight, mosquitoes flying in, no flyscreens we will work it out with our team and will make sure it will work well for your future trip.

We appreciate your willingness to participate and value your feedback as it is always a useful tool for our future guests to understand our hotel as well as the destination.

Thank you again for choosing La Residence Blanc D’Angkor and should you decide to enjoy any further experience please feel free to contact us for any assistance you might require and if you have friends, colleagues or family please kindly introduce to us so that we can look after on your behalf to make their stay with a memorable experiences.

We wish you all the best of luck and please have a wonderful day!

Many Thanks and Best Regards,
Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2017

We had a wonderful stay here. And one of the few hotels we've been able to find in Asia with a family room with two double beds that could fit the four of us in one room! The staff are friendly and helpful, and the manager is clearly and consistently overseeing things, and regularly checking in with guests to make sure everyone is happy. The food is good (though a bit overpriced) however we appreciated the free hot breakfast everyday. The kids loved the pool, the wifi was strong, and we liked the murals on the room walls. We felt very comfortable here and well take care of. And don't forget to take advantage of the happy hour tuk tuk to get into town. Definitely would recommend this hotel.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank wendylauren64
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Heang H, General Manager at La Residence Blanc D' Angkor Siem Reap, responded to this reviewResponded 3 February 2017

Dear wendylauren64,

Greetings from La Residence Blanc D'Angkor!

Our La Residence Blanc D’Angkor Khmer colleagues cannot thank you enough for your great effort and support our property especially with this fantastic review. Thank you for your generous endorsement and taking your time to share your experiences.

We are committed to consistently providing every of our value client with service from heart, warm, efficient and discrete service.

We appreciate your willingness to participate and value your feedback as it is always a useful tool for our future guests to understand our hotel as well as the destination.

Thank you again for choosing La Residence Blanc D’Angkor and should you decide to enjoy any further experience please feel free to contact us for any assistance you might require and if you have friends, colleagues or family please kindly introduce to us so that we can look after on your behalf to make their stay with a memorable experiences.

We wish you all the best of luck and please have a wonderful day!

Many Thanks and Best Regards,
Kim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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