Dear Kath
Warmest greeting from La Residence Blanc DÁngkor, Thank you very much for spending you time to share you feedback here, we are apologize for not being able to make your stay enjoyable, Our hotel was closed for few years during Covid-19 pandemic and just reopened few months, most of the hotel in Siem Reap are not able to open again as they cannot handle of the pandemic only 20% of them can, Our local owned property is try very hard to go through the pandemic however we need to do such thing you had mention above to be better and better everyday.
Thank you again for choosing our hotel
Wish you all the best of luck
My best regards
Makara Jame
General Manager