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Reviewed 4 April 2010

This hotel is undergoing major refurbishment work which means there are builders working from dawn to dusk, seven days a week, demolishing walls with pneumatic drills and hammers. The noise and vibration is unbearable. No mention of this is made on the hotel’s website and this was not communicated when we booked the hotel.

Even if you could put up with the building work the rooms would scare you off. They are dingy and dirty. There is little natural light in the rooms as the windows are small and the walls badly positioned to make the problem worse. The artificial lighting makes the rooms and public areas even more depressing.

The staff are very friendly but despite what the website states – no one speaks English. It is impossible to communicate with staff. Ordering a drink is difficult. Resolving a problem is impossible. Trying to book transport a waste of time.

Hefei is an interesting city (for a short visit) but this is a dreadful hotel (by far the worst we’ve stayed in during this extended trip to China) and there are much better hotels in town.

AVOID THIS HOTEL

Date of stay: March 2010
  • Trip type: Travelled as a couple
    • Value
    • Location
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Thank steve65140
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
sophieliu1, Reservation Manager at Haihui Hotel Hefei Downtown, responded to this reviewResponded 28 June 2010

Thank you for your comments, we do apologize for our hotel have done partly renovatioin in bathroom in order to offer more comfortable environment for guests' shower experience. The bathroom renovation would finished at the end of July, welcome to come back and experience our difference! For staffs English speaking, Hotel management are very seriously on your comments, we will increase the content of common using words in English course and given regular test to make sure staffs familiar with the order words and other common words so that could provide better service for our guests. Thank you for your comments and look forward to your come back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2009

Stayed at the Holiday Inn Downtown Hefei just one night for business. They offer free shuttle service from the train station. The room was big enough, beds are softer than a usual China hotel bed. But air-conditioning was really bad! Even if we set the A/C to the coolest setting, we are still getting heat. Was not able to sleep comfortably because we were literally sweating. I do hope they resolve this problem soon.

Date of stay: May 2009
  • Trip type: Travelled on business
    • Value
    • Location
    • Rooms
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Thank changky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 August 2019
Google Translation

Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
A Tripadvisor China Member
Reviewed 3 April 2017 via mobile
Google Translation

Date of stay: February 2017
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Grace L, Public Relations Manager at Haihui Hotel Hefei Downtown, responded to this reviewResponded 7 April 2017
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A Tripadvisor China Member
Reviewed 27 August 2015 via mobile
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Date of stay: March 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Grace L, Public Relations Manager at Haihui Hotel Hefei Downtown, responded to this reviewResponded 8 September 2015
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