We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
US$73
View deal
Booking.com
US$72
View deal
Hotels.com
US$73
View deal
TravelocityUS$73
PricelineUS$72
eDreamsUS$72
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (9)
Filter reviews
10 results
Traveller rating
7
2
1
0
0
Traveller type
Time of year
LanguageAll languages
Traveller rating
7
2
1
0
0
See what travellers are saying:
Selected filters
Filter
Updating list...
5 - 10 of 10 reviews
Reviewed 8 September 2017

Excellent experience, nice stuff treat me as a family. Room is very clean and tidy with a beautiful city view.A wonderful swimming pool and as well as the little cinema. Breakfast is ok, the pork sausage is recommended.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 139zhenz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 30 September 2017

Dear 139zhenz,

Warmest greeting from Somerset Swan Lake Hefei,

Thank you very much to share your positive comments.We are delighted to hear you had a comfortable stay.It is truly a pleasure to read such compliments.I will definitely share your compliment to my operations team.

Appreciate for your recommendation and wish you all the best.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017

This hotel is new and next to their new development of Baili center, no coffee shop, no restaurant surrounding.. a bit difficult at the moment for the taxi driver to enter the hotel.

The hotel hardwares are good such as shower, bed comfortable, sound proof, and convenience of wifi is fast.

The front desk services is great!! they have a very well train and courtesy services. They can even contact to post the invoices while i have forgotten when check out.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Small_BuG_123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 7 August 2017

Dear Small_BuG_123,

Warm greeting from Somerset Swan Lake Hefei!

Thank you very much for share your positive comments, We are delighted to hear you had a comfortable stay.It is truly a pleasure to read such compliments. We will share with the entire team.

The taxi you mentioned in the comments, we will work hence to improve it, the surrounding facilities are getting better erevery day. Appreciate for your recommendation and look forward to welcoming you back soon,

Best Regards,
Peter PAN

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2020
Google Translation

Date of stay: July 2020
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 July 2019
Google Translation

Room tip: 对房间我很满意,没有建议
Date of stay: June 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 June 2019
Google Translation

Date of stay: June 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews