Last week, I booked and received cfm for 2 rooms City view non-smoking for 12Dec-14Dec 2012 from its hotel website on Advance Booking offer @CNY336.70 for a total price of CNY1346.80 before taxes. The reservation indicated that NO deposit or advanced purchase is required and promised that the rooms will be held till 6pm on 12 Dec 2012..
I got a rude shock when I check my reservation today that the same confirmation has been reduced to 1 room only @total price of CNY774.42 by the hotel without any notice!
Don't understand how could such a reputable hotel chain do this to its own room reservation system. It is totally unprofessional and unacceptable. Do be careful when you book direct with Holiday Inn...
Frustrated,I have now booked a better hotel (I think) at similar rate, the Sunon Holiday Villa at DongMen, through agoda.com after reading fave reviews about its more strategic location in tripadvisor forum.
And a big thank you to all fellow travellers who had contributed to hotel reviews on Tripadvisor. Your reviews had helped me decide on a suitable replacement hotel promptly!
p.s. Have not travelled out yet at this point of review submission.More
- Free Wifi
- Free parking